Mikayla Nagle

• Day one employee
• Established employee onboarding protocols
• Established complete inventory regulation system
• Trained all new hires
• In charge of scheduling all employees

Inventory/Ordering

• Managed inventory levels, reducing stock and excess inventory costs.
• Preformed twice-weekly inventory counts to ensure product flow is consistent.
• Managed several types of ordering platforms
• Developed inventory improvement plans, inventory control procedures and best company practices.

Orientation/Training Lead

• Monitored and evaluated training performance to determine quality and cohesiveness.
• Established a culture of continuous learning, promoting professional development opportunities for all employees.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
• Improved onboarding experience for new hires, creating an organized orientation program.

Office Assistant

• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
• Reconciled cash drawer at start and end shifts, accounting for errors, and resolving issues.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Excelled in every store position and regularly backed up front-line staff.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.