Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Prawalwichit

Fort Gibson,OK

Summary

Diligent Sales Professional with solid foundation in sales and proven history of exceeding targets through strategic client engagement. Adept at identifying customer needs and fostering long-term relationships to drive repeat business. Demonstrated effectiveness in negotiation and closing deals, enhancing team performance and contributing to overall sales success.

Overview

7
7
years of professional experience

Work History

Trainer and Consultant

MTN Automotive Training Systems
02.2022 - Current
  • Trained sales and service department teams on best practices to increase sales revenue in car dealerships throughout the U.S. and Canada.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Provided one-on-one mentoring to help clients and teams reach their full potential within the organization.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Maintained 100% client satisfaction throughout employment
  • Developed a reporting system for tracking client success which lead to a 50% increase in team efficiency.


Children and Youth Minister

Fellowship Bible Church of Fort Gibson
04.2020 - 02.2022
  • Delivered engaging sermons tailored specifically for the youth audience, inspiring spiritual reflection and growth.
  • Enhanced youth engagement by incorporating interactive activities and multimedia into ministry programs.
  • Promoted a culture of spiritual growth and discipleship, consistently modeling and encouraging a deepened relationship with God.
  • Maintained social media presence to increase youth participation in Christ-focused activities and events.
  • Coordinated volunteer efforts for various church functions, promoting a sense of unity within the congregation.

Service Advisor

Mike Cooper Tractors
05.2019 - 04.2020
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.

Client Advisor

Nelson Mazda Norman
01.2018 - 03.2019
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Education

Associate of Arts - Spanish

Tulsa Community College
Tulsa, OK
12-2017

Skills

  • Sales
  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving
  • Microsoft Excel
  • Canva

Timeline

Trainer and Consultant

MTN Automotive Training Systems
02.2022 - Current

Children and Youth Minister

Fellowship Bible Church of Fort Gibson
04.2020 - 02.2022

Service Advisor

Mike Cooper Tractors
05.2019 - 04.2020

Client Advisor

Nelson Mazda Norman
01.2018 - 03.2019

Associate of Arts - Spanish

Tulsa Community College

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Mikayla Prawalwichit