Mikayla Quey
Rockville
Summary
Dynamic professional with extensive experience at Manchester Recreation Department, excelling in community engagement and customer service. Proven track record in team leadership and effective communication, successfully managing program registrations and enhancing participant experiences. Skilled in scheduling and conflict resolution, fostering a positive environment for all stakeholders.
Overview
10
10
years of professional experience
Work History
Building Director
Manchester Recreation Department
Manchester
10.2019 - Current
- Processed applications and payments for fitness center residents, entering data into the database.
- Managed applications and payments for fall, winter, and summer programs efficiently.
- Verified community membership status of participants daily to ensure compliance.
- Maintained COVID-related requirements for facility access.
- Taught jazz program for children ages six to twelve at Mahoney Leisure Labs and Community Y from October 2022 to October 2024.
Park and Recreation Coordinator
Manchester Recreation Department
Manchester
01.2023 - 09.2023
- Facilitated scheduling of sports field usage in Manchester.
- Coordinated participant registrations for activities and programs.
- Managed incoming phone inquiries to provide information and assistance.
Camp Counselor
Manchester Recreation Department
Manchester
06.2016 - 08.2019
- Designed engaging learning activities in collaboration with camp counselors to enrich camper experiences.
- Implemented recreational programs to enhance physical health and foster teamwork skills.
- Supervised over 80 campers daily during outdoor and pool activities to ensure safety and participation.
- Maintained precise records on participant attendance, disciplinary actions, and medication usage for improved documentation.
Peer Mediator
School Teachers
Manchester
08.2015 - 06.2019
- Mediated conflicts among students in collaboration with supervising teachers.
- Welcomed new students to high school and conducted tours.
- Guided students toward resolutions for their concerns.
- Facilitated discussions to promote open communication.
Education
Associate of Science - General Studies
Manchetser Community College
Manchester, CT05-2024
BSW - Social Work
Eastern Connecticut State University
Willimantic, CTSkills
- Community engagement
- Customer service
- Team leadership
- Scheduling
- Effective communication
- Customer service and support
- Conflict handling
- Clear communication
- Problem solving
Timeline
Park and Recreation Coordinator
Manchester Recreation Department
01.2023 - 09.2023
Building Director
Manchester Recreation Department
10.2019 - Current
Camp Counselor
Manchester Recreation Department
06.2016 - 08.2019
Peer Mediator
School Teachers
08.2015 - 06.2019
Associate of Science - General Studies
Manchetser Community College
BSW - Social Work
Eastern Connecticut State University
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