MIKAYLA RODRIGUEZ
Monterey ,CA
Summary
Experienced Administrative Support Coordinator with strong attention to detail and exceptional organizational skills. Skilled in office administration, scheduling, data management, and providing top-notch customer service. Streamlines processes and effectively manages multiple priorities to enhance overall efficiency. Possesses excellent problem-solving abilities, effective communication skills, and proactive approach to administrative operations.
Overview
11
11
years of professional experience
Work History
Texas Work Advisor
Texas Health and Human services
01.2022 - Current
- Processed food stamps and Medicaid
- Completed required training courses for Medicaid and snap programs
- Able to process cases in reasonable time frames
- Ensure that job seekers are aware of and have access to available financial assistance programs and resources to support their job search and employment goals
- Conduct ongoing research and stay updated on the latest changes and updates in Medicaid and SNAP programs to ensure accurate and up-to-date information is provided to clients
- Educate job seekers on the eligibility requirements and application process for government assistance programs such as food stamps, Medicaid, and snap programs
- Provide guidance and support to job seekers in navigating the Texas Health and Human Services website and online application process
Receptionist /Data Entry
Carmel Mission Inn
06.2015 - Current
- Maintain the reception area and ensure it is clean, organized, and presentable at all times
- This includes keeping the lobby area tidy, arranging magazines and brochures, and ensuring that the reception desk is always well-stocked with supplies
- Assist in maintaining an accurate inventory of office supplies and reorder as needed to ensure the smooth operation of the front desk and efficient work of the team
- Greet and assist guests with a friendly and professional demeanor, providing excellent customer service and answering any questions they may have about the hotel or local area
- Assist in managing the hotel's guest reservation system and ensuring accurate and up-to-date information for all bookings
- Ensure the accuracy and completeness of data entry tasks to maintain up-to-date and reliable information for the organization
Daycare
Redeemer daycare
12.2021 - 01.2022
- Implement creative and engaging learning activities to promote children's cognitive, social, and emotional development
- Implement innovative teaching techniques to stimulate children's learning and development
- Maintain a safe and clean environment for children by regularly disinfecting toys, surfaces, and equipment
- Regularly communicate with parents to provide updates on their child's progress and answer any questions or concerns
- Create and maintain positive relationships with parents and guardians by providing regular updates on their child's progress and addressing any concerns or questions they may have
- Create and implement personalized daily schedules for each child to ensure that their individual needs and developmental milestones are met
Cashier/Acting Manager
OM Rhythms
01.2014 - 12.2016
- Cashier/Acting Manager at OM Rhythms in Carmel, CA
- Great customer service and increase sales
- Opening and closing store
- Great rapport with owners and clients
Education
Diploma -
Marina High School
Marina, CaliforniaBachelor - behavioral health with emphasis of trauma
Grand Canyon University
Skills
- Administrative Support
- Customer Service Excellence
- Complex Problem Solving
- Shipping/Receiving
- Organizational Skills
- Interpersonal Skills
- Client Relations
- Support
- Leadership Skills
- Excellent Communications
- Time Management
- Microsoft Office Proficiency
Timeline
Texas Work Advisor
Texas Health and Human services
01.2022 - Current
Daycare
Redeemer daycare
12.2021 - 01.2022
Receptionist /Data Entry
Carmel Mission Inn
06.2015 - Current
Cashier/Acting Manager
OM Rhythms
01.2014 - 12.2016
Diploma -
Marina High School
Bachelor - behavioral health with emphasis of trauma
Grand Canyon University
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