Mikayla Rodriguez
Cypress,TX
Summary
Fast-learning, reliable, and highly motivated professional who quickly masters new skills and grows into roles with confidence. Known for bringing positive energy, compassion, and a strong work ethic while consistently working my way up through dedication and performance.
Overview
6
6
years of professional experience
Work History
Ophthalmology Surgical Coordinator / Nursing Assis
Mann Eye Institute
07.2025 - Current
- Coordinated surgical schedules, optimizing patient flow and resource allocation.
- Managed pre-operative and post-operative patient communication, ensuring clarity and compliance.
- Assisted with insurance verification processes, enhancing claim approvals for surgical procedures.
- Implemented process improvements that reduced scheduling conflicts and improved team efficiency.
- Assumed responsibility for collecting payments from customers upon delivery of laundered items, ensuring proper cash handling procedures were followed.
- Assisted nursing staff in daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Maintained cleanliness in patient areas, adhering to infection control protocols.
- Supported mobility of patients through safe transfer techniques and assistive devices.
Dental Assistant
Dental Garden
04.2025 - 07.2025
- Provide chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Instruct patients about postoperative instructions prescribed by their dentist.
- Conduct routine maintenance of equipment used in dentistry operations.
Dental Assistant
Heritage Dental.
02.2024 - 04.2025
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Maintained a neat, clean and organized environment throughout the office.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Performed data entry into electronic health record systems for accurate claim submissions.
- Provided skills with ortho patients with braces and did brackets.
Collector
Rising fitness
11.2021 - 02.2024
- Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Conducted skip tracing to locate missing customers with overdue accounts.
- Negotiated payment plans with delinquent account holders to facilitate debt resolution.
- Assisted customers with inquiries regarding billing statements and account status.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Food Runner
Top golf
12.2020 - 06.2021
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Removed dishes and glasses from tables for cleaning.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Delivered food to guests in a timely manner while following safety protocols.
- Made friendly conversation with customers to provide enjoyable bar experience.
Party Host
Cosmic air trampoline park
01.2020 - 06.2020
- Managed inventory of party supplies and equipment, restocking as necessary.
- Negotiated contracts with vendors for catering, equipment rental, and venue booking.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
- Designed event themes and coordinated decorations to enhance party atmosphere.
- Answered customers' questions about hours, seating, current wait time and other information.
- Greeted guests and provided excellent customer service.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
Some College (No Degree) - Health And Science
Lone Star College
Houston, TXHigh School Diploma -
Morton Ranch High School
Katy, TX05-2022
Skills
- Facilitated patient care to enhance recovery and ensure comfort during treatment processes
- Established a reputation for dependability in meeting project deadlines and expectations
- Contributed to team success by fostering a collaborative and supportive work environment
- Fostered positivity among team members to support productivity and engagement
- Facilitated customer satisfaction through effective communication and problem-solving strategies
- Engaged with varied groups to enhance teamwork and communication
- Oversaw implementation of advanced radiography techniques to enhance diagnostic accuracy Coordinated with medical staff to optimize imaging workflows and patient care Trained junior staff on best practices in radiographic procedures
- Developed and enforced infection control measures to minimize risk of healthcare-associated infections
- Coordinated appointment scheduling to enhance operational efficiency and ensure timely service delivery
- Led initiatives to streamline project timelines and enhance productivity Oversaw scheduling processes to align team efforts with strategic objectives Cultivated a culture of accountability to ensure timely project delivery
- Utilized strong communication skills to enhance team interactions and ensure clarity in project objectives
- Oversaw exam room configurations to optimize testing efficiency and participant comfort Coordinated with staff to ensure all necessary materials were available and properly arranged Enhanced overall testing experience by implementing best practices in room setup
- Assisted in execution of orthodontic procedures to enhance patient care and treatment outcomes
- Developed electronic charting protocols to enhance record accuracy and accessibility
- Oversaw payment collection processes to enhance cash flow management Coordinated with cross-functional teams to streamline invoicing and collection efforts Developed strategies to minimize outstanding receivables and improve client relationships
- Managed autoclave processes to maintain compliance with safety and quality standards
- Captured and organized meeting notes to facilitate information sharing and follow-up actions
- Oversaw scanning operations to enhance document management processes Coordinated with team members to streamline file organization and retrieval Implemented best practices for maintaining scanning equipment and software
Education and Training
BLS certified
Registered dental assistant 2025
Additional Information
I am currently working at a part time position but I have availability on Tuesdays and Thursdays including weekends.
Timeline
Ophthalmology Surgical Coordinator / Nursing Assis
Mann Eye Institute
07.2025 - Current
Dental Assistant
Dental Garden
04.2025 - 07.2025
Dental Assistant
Heritage Dental.
02.2024 - 04.2025
Collector
Rising fitness
11.2021 - 02.2024
Food Runner
Top golf
12.2020 - 06.2021
Party Host
Cosmic air trampoline park
01.2020 - 06.2020
High School Diploma -
Morton Ranch High School
Some College (No Degree) - Health And Science
Lone Star College