Open To Work
Mikayla Rosado
Student
Marlborough,MA
Summary
Motivated and dependable individual with strong communication skills and a good work ethic. I stay organized, manage my time well, and handle responsibilities independently, especially in remote settings. Currently in college working toward a nursing career, which has strengthened my attention to detail, patience, and ability to stay calm under pressure.
Overview
6
6
years of professional experience
Work History
Med/Surg Unit Coordinator
UMass Hospital
Marlboro
03.2025 - 06.2025
- Conducted regular audits of patient charts to identify any inconsistencies or missing documentation that required attention.
- Responded promptly to inquiries from patients or family members regarding appointment details or other related matters.
- Coordinated patient admissions, discharges, and transfers to ensure smooth transitions within the healthcare facility.
- Liaised between nursing staff, physicians, and other healthcare professionals to facilitate effective communication and collaboration.
- Utilized hospital software programs efficiently for tasks such as scheduling appointments or managing bed assignments.
- Managed confidential patient information according to HIPAA regulations while maintaining a high level of professionalism at all times.
Assistant Training Manager
McDonalds
Maynard
05.2021 - 01.2022
- Monitored employee progress during training sessions and provided constructive feedback as needed.
- Onboarded new hires effectively through orientations and comprehensive training.
- Recommended training needs to restaurant training manager.
- Trained new crew members on company policies, procedures, and safety guidelines.
- Delivered timely service and performed sanitation tasks.
- Cross-trained in multiple positions to assist during busy periods.
Assistant Activities Specialist
Christopher Heights
Worcester
10.2019 - 01.2020
- Helped set up adaptive equipment like wheelchairs or walkers for use by disabled residents as needed.
- Improved appearance of home with cheerful decorations.
- Read books or newspapers aloud to visually impaired or illiterate residents.
- Organized and led group activities, such as games, exercises, and outings.
- Developed creative ideas for new activities based on resident interests and feedback.
- Maintained residents' mental acuity and manual dexterity with arts and crafts activities.
- Documented progress notes for residents participating in therapeutic recreation programs.
- Assisted in planning and implementing various recreational programs for residents.
- Managed family communication, building positive support networks for each resident and customizing activities plans based on feedback.
Education
HiSET -
Burncoat High School
Worcester, MA05-2022
Current Student -
Quinsigamond Community College
Worcester, MA05-2029
Skills
- Critical Thinking
- Multitasking
- Attention to detail
- Verbal and written communication
- Conflict resolution
- HIPAA guidelines
- Customer service
- Telephone etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Med/Surg Unit Coordinator
UMass Hospital
03.2025 - 06.2025
Assistant Training Manager
McDonalds
05.2021 - 01.2022
Assistant Activities Specialist
Christopher Heights
10.2019 - 01.2020
HiSET -
Burncoat High School
Current Student -
Quinsigamond Community College