Mikayla Russell
MD
Summary
Rising junior at Salisbury University pursuing a B.S. in Marketing with a Finance minor. Proven track record in customer service, with strong communication, critical thinking, and teamwork skillset.
Overview
3
3
years of professional experience
Work History
Camp Counselor
YMCA
06.2024 - 08.2024
- Led a group of 20 campers, ensuring a safe and engaging environment.
- Organized and facilitated daily activities, enhancing camper participation and satisfaction
- Developed new recreational activities that increased camper engagement
- Worked with children of varying age, interest, skill, and developmental levels.
Crew Member
McDonald's
07.2023 - 12.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
Cashier / Barista
Panera Bread
04.2021 - 05.2022
- Achieved customer satisfaction by resolving complaints effectively and efficiently.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
B.S. Marketing (Sales Track) - Minor: Finance
Salisbury University
Salisbury, MD05.2026
Skills
- Adaptability
- Problem-Solving
- Positive Engagement
- Team Leadership
- Effective Communication
- Teamwork and Collaboration
Accomplishment & Activities
- Dean’s List, Salisbury University ( Spring 2022)
- Vice President Students Against Drinking And Driving (SADD), Harford Technical High School (2018-2019)
- Women's Singles Tennis, Harford Technical High School (2018-2022)
- Basketball, Harford Technical High School (2019-2020)
- Girl Scouts
- Black Youth & Action
- Extreme Family Outreach ( Community service)
Timeline
Camp Counselor
YMCA
06.2024 - 08.2024
Crew Member
McDonald's
07.2023 - 12.2023
Cashier / Barista
Panera Bread
04.2021 - 05.2022
B.S. Marketing (Sales Track) - Minor: Finance
Salisbury University
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