Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla Sakowski

Las Vegas

Summary

Detail-oriented and highly organized Administrative Manager with over a decade of experience in customer service, team leadership, and operational support. Proven expertise in routing, scheduling, training, and process implementation. Passionate about transitioning into Instructional Design to leverage training and development experience in creating impactful learning solutions.

Overview

14
14
years of professional experience

Work History

Admin Manager

EcoGen Pest Control
05.2012 - Current
  • - Manage administrative operations and lead a team of office staff.
  • - Train and onboard new employees on company procedures and systems.
  • - Handle customer service communications via phone and email.
  • - Oversee daily routing and scheduling for field service professionals.
  • - Perform accounts receivable tasks and process daily service paperwork.
  • - Set up new customer accounts and support sales efforts.

Retail Sales Associate

Kohl's
06.2011 - 05.2012
  • - Assisted customers with purchases and provided excellent customer service.
  • - Operated point-of-sale registers and managed cash/credit transactions.
  • - Maintained visual displays and stocked merchandise.

Education

High School Diploma -

Sierra Vista High School
01.2011

Skills

  • Customer Service
  • Scheduling and Routing
  • Training and Onboarding
  • Team Leadership
  • Office Policy Development
  • Administrative Support
  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management

Timeline

Admin Manager

EcoGen Pest Control
05.2012 - Current

Retail Sales Associate

Kohl's
06.2011 - 05.2012

High School Diploma -

Sierra Vista High School

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