Mikayla Scarborough
Garner
Summary
Talent acquisition professional prepared to excel in identifying and securing top talent. Proven ability to streamline recruitment processes and support organizational growth. I have a passion for strong collaboration and adaptability in environments. Skilled in sourcing and interviewing candidates while building lasting relationships with hiring managers. I am excited to expand my skill set to higher-level positions and hiring needs. I am interested and invested in employee engagement and experiences in the workplace.
Overview
5
5
years of professional experience
Work History
Talent Acquisition Coordinator
Planned Parenthood South Atlantic
09.2022 - Current
- Conducted reference checks and prepared offer letters, managed onboarding paperwork.
- Screened and interviewed candidates for entry to mid-level clinical and admin roles; maintained effective communication with hiring managers
- Posted job openings on ATS and third-party platforms; sent weekly position updates to internal staff.
- Maintained requisition tracking using Excel spreadsheets for efficient position management.
- Manage new hire surveys; facilitated feedback reviews with the Organization Development team.
- Provide administrative support, including conducting background checks.
- Represented PPSAT at career fairs to recruit for open positions.
- Implemented strategic sourcing strategies to identify and attract top talent effectively.
- Assisted with compensation reports to ensure internal equity and alignment of compensation practices.
- Assisted with People & Culture and Talent Acquisition projects; contributed to team solutions for workplace improvements.
Onboarding Specialist
Fathom Realty
02.2022 - 09.2022
- Reviewed and ensured compliance with onboarding policies and procedures, securing signatures from Agents.
- Verified credentials including Real Estate Licenses and Auto Insurance for accuracy and completeness.
- Managed and responded to support tickets using Zendesk, ensuring timely resolution of issues.
- Coordinated with Agents regarding onboarding processes and required documentation.
- Liaised with local District Directors, supervisors, recruiters, and managers to update and communicate about Agents within their regions.
- Maintained meticulous records in a fast-paced environment to ensure efficient onboarding.
- Processed Agent form requests, including Plan Changes and Market Switches.
- Handled Agent Termination forms, ensuring proper documentation and compliance.
Onboarding Specialist (Temp)
Nextaff – Spectraforce Technology
10.2021 - 02.2022
- Reviewed and ensured compliance with onboarding policies, including candidate signatures, background screenings, drug tests, and I-9 forms using Form 19 Compliance.
- Verified and processed payment information for direct deposits, ensuring accurate payments to clients.
- Communicated onboarding procedures and job details to candidates while maintaining the confidentiality of personal information.
- Conducted background checks and compliance verifications using systems such as Sterling Talent Solutions, Nationwide, A-Check, Fieldglass, First Advantage, and HireRight.
- Prepared for client audits by performing compliance checks and reviewing resumes to determine eligibility.
- Managed emails and calls.
Human Resources Assistant (Temp)
Robert Half – Durham Housing Authority
08.2021 - 10.2021
- Supported the Human Resources Manager and Director of Administration with daily operations in the HR department.
- Facilitated new employee onboarding, including training, paperwork, and orientation; communicated organizational policies and guidelines.
- Processed payments for purchase orders and invoices.
- Reviewed and corrected employee timecards in ADP, ensuring accuracy and resolving discrepancies; updated health benefits and verified W-2 and direct deposit information.
- Coordinated interviews and extended job offers to new employees; reviewed drug screens, background checks, and reference checks.
- Reviewed and communicated updates on organizational policies and changes.
- Maintained communication with temporary staff and employees about organizational updates via email.
- Ensured HRIS ADP system was current with personal, employment, and benefits data.
Customer Service Representative (Temp)
Spherion – Maximus
01.2021 - 08.2021
- Supported North Carolina Department of Social Services staff in understanding Medicaid and Managed Care operations, policies, procedures, and enrollments.
- Ensured compliance with HIPAA regulations while discussing Protected Health Information (PHI) with authorized personnel.
- Delivered exceptional customer service by directing patient calls to the appropriate department for effective first-call resolution.
- Navigated AWS (Amazon Workspaces) proficiently to perform administrative tasks.
- Provided choice counseling to beneficiaries, helping them select the health plan that best meets their needs.
- Maintained high volume calls.
Education
Bachelor - Healthcare Management
Winston-Salem State University
Winston-Salem, NC12.2020
Master - Talent and Organizational Development
Queens University of Charlotte
Charlotte, NC05.2026
Skills
- Active Listening
- Data-Driven Decision Making
- Talent Acquisition Coordination
- Reference Checks
- Survey Response Review
Timeline
Talent Acquisition Coordinator
Planned Parenthood South Atlantic
09.2022 - Current
Onboarding Specialist
Fathom Realty
02.2022 - 09.2022
Onboarding Specialist (Temp)
Nextaff – Spectraforce Technology
10.2021 - 02.2022
Human Resources Assistant (Temp)
Robert Half – Durham Housing Authority
08.2021 - 10.2021
Customer Service Representative (Temp)
Spherion – Maximus
01.2021 - 08.2021
Master - Talent and Organizational Development
Queens University of Charlotte
Bachelor - Healthcare Management
Winston-Salem State University
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