Mikayla Schweigert
Minneapolis,MN
Summary
Dedicated and energetic worker with a Bachelor's degree in Sociology, minor in Criminal Justice, and a certificate in Spanish. Expertise in instructing, task-management, handling high-pressure situations, and problem-solving. Commended for high value and importance on teamwork and collaboration. Experienced in retail, instructing, outdoor field technician work, waitressing, and managing a front desk.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Figure Skating Instructor
St. Louis Park Rec Center
2023.10 - Current
- Carefully produced lesson plans fitting to the skill level of skaters within the courses.
- Enhanced skater performance by implementing skills and strategies based on individual strengths and weaknesses.
- Collaborated with a team of other instructors to create cohesive plans and to foster workspace connections.
- Managed different lesson plans and skills varying from skater to skater.
- Promoted sportsmanship among students and team by emphasizing respect and safety.
- Fostered a safe and welcoming space to enhance skaters performance and wellbeing.
Field Technician
Metropolitan Mosquito Control District
2022.05 - 2023.08
- Collaborated with a team and supervisor to devise plans to maximize efficiency of mosquito control tactics.
- Took charge of daily tasks and plans by implementing knowledge of the tactics used at this company.
- Prioritized and managed multiple tasks and projects to meet deadlines.
- Utilized safety procedures while working in potentially hazardous environments.
- Identified potential problems and worked closely with supervisor to find solutions.
- Kept detailed records of daily tasks, materials used, and areas treated.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Sales Floor Associate
Sierra
2021.06 - 2022.01
- Maintained a clean and organized sales floor, ensuring an efficient and satisfactory shopping experience for customers.
- Developed and maintained strong product knowledge to address customer inquiries accurately and efficiently.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
Front Desk Associate
Best Western Hotel
2021.01 - 2021.05
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Maintained up-to-date knowledge of hotel promotions, amenities, and services to better assist guests.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Coordinated with various departments to address guest requests or concerns efficiently.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
Server
Ground Round Grill & Bar
2019.10 - 2020.12
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Expo/Hostess
Wild Bills Restaurant
2019.05 - 2019.08
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Monitored food quality while working on the kitchen line.
Sales Floor Associate
Target
2015.09 - 2019.05
- Maintained a clean and organized sales floor, ensuring an efficient and satisfactory shopping experience for customers.
- Developed and maintained strong product knowledge to address customer inquiries accurately and efficiently.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
Education
Bachelor of Arts - Sociology
University of North Dakota
Grand Forks, ND12.2023
Skills
Spanish Speaking
Sociology Knowledge
Collaborative
Instructing
Task Management
Planning
Certification
Spanish
Timeline
Figure Skating Instructor
St. Louis Park Rec Center
2023.10 - Current
Field Technician
Metropolitan Mosquito Control District
2022.05 - 2023.08
Sales Floor Associate
Sierra
2021.06 - 2022.01
Front Desk Associate
Best Western Hotel
2021.01 - 2021.05
Server
Ground Round Grill & Bar
2019.10 - 2020.12
Expo/Hostess
Wild Bills Restaurant
2019.05 - 2019.08
Sales Floor Associate
Target
2015.09 - 2019.05
Bachelor of Arts - Sociology
University of North Dakota
Spanish
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