Mikayla Sheary

I had left managing and went back to Max a Mia, where I am currently working again.

• Ensured that customer service standards were met or exceeded at all times.
• Organized meetings with front of the house staff (which included wine/ liquior tastings)
• Worked on the schedule for all of front of house.
• Managed cash intake with high accuracy and prepared daily bank deposits.
• Participated in recruitment, interviewing, and hiring processes to build a strong team.

• Greeted guests and provided menus.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Performed opening and closing duties such as setting up the dining area, restocking supplies..
• Operated POS terminals to input orders, split bills and calculate totals.
• Provided exceptional service to high volume of daily customers.
• Trained new employees to perform duties.

• Delivered food to guests in a timely manner while following safety protocols.
• Ensured all dishes were served at the correct temperature and presentation.
• Monitored food quality before serving, ensuring all dishes met establishment standards.
• Greeted and welcomed customers as they arrived at the restaurant.