Mikayla Simer
Cape Coral,FL
Summary
Personable and compassionate individual with strong communication and organizational skills. Possesses foundational understanding of animal care, including handling techniques and basic medical procedures. Committed to providing excellent care and support to animals, ensuring their health and well-being.
Outgoing and reliable with strong emphasis on excellent customer service and teamwork. Familiar with food safety standards and adept at operating kitchen equipment. Capable of creating positive dining experience for customers by ensuring quality and efficiency.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
East West Veterinary Care Center
06.2018 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Entered data from pet records and office visits into computer system.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Assistant Manager
Burger King
01.2017 - 06.2018
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Oversaw food preparation and monitored safety protocols.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
Education
High School Diploma -
Island Coast High School
Cape Coral, FL05-2017
No Degree - Veterinary Assisting
Cape Coral Technical College
Cape Coral, FL09-2018
Skills
- Medication administration
- Vaccine administration
- Medical history collection
- Intravenous injection
- Laboratory skills
- Euthanasia procedures
- Telephone etiquette
- Medical recordkeeping
- Customer service
- Cash handling proficiency
- Organized multi-tasker
- Restaurant operations
- Reliable and punctual
- Organization and planning
Timeline
Veterinary Technician
East West Veterinary Care Center
06.2018 - Current
Assistant Manager
Burger King
01.2017 - 06.2018
High School Diploma -
Island Coast High School
No Degree - Veterinary Assisting
Cape Coral Technical College
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