Mikayla Smith
Denver,Colorado
Summary
Highly personable and ambitious professional with strong background in community management, known for delivering results through effective team collaboration. Adept at managing resident relations, coordinating events, and ensuring smooth operations. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of the community.
Overview
5
5
years of professional experience
Work History
Assistant Community Manager
Cardinal Group
Denver, CO
05.2024 - Current
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Assistant Community Manager
Confluence Communities
Golden, Colorado
06.2023 - 05.2024
- Addressed resident concerns promptly, resulting in improved retention rates and positive feedback.
- Collaborated with the Community Manager to develop marketing strategies for increased occupancy rates.
- Worked with maintenance staff to complete timely repairs and enhancements.
Leasing Consultant
CWS Apartment Homes
Lakewood & Westminster, Colorado
02.2022 - 06.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Seasonal Server
Main Street Restaurant & Federales
Idaho Springs & Denver, Colorado
12.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Operations Manager
Dollar Tree
Denver, Colorado
04.2020 - 12.2020
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
Ozark High School
Ozark, Missouri120 Credit Hours Completed -
Southwest Baptist University
Bolivar, MO30 Credit Hours Completed -
Metropolitan State University of Denver
Denver, COSkills
- Relationship Management
- Effective Communicator
- Resolution Strategy Development
- Analytical Problem Solving
- Adaptable Learner
- Proactive Self-Starter
Timeline
Assistant Community Manager
Cardinal Group
05.2024 - Current
Assistant Community Manager
Confluence Communities
06.2023 - 05.2024
Leasing Consultant
CWS Apartment Homes
02.2022 - 06.2023
Seasonal Server
Main Street Restaurant & Federales
12.2020 - 02.2022
Operations Manager
Dollar Tree
04.2020 - 12.2020
High School Diploma -
Ozark High School
120 Credit Hours Completed -
Southwest Baptist University
30 Credit Hours Completed -
Metropolitan State University of Denver