Mikayla Strange
Bachelors Of Science In Psychology
Abilene,TX
Summary
Service-focused employee dedicated to maximizing satisfaction and retention with proactive attention to individual guests' needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. A highly motivated employee that is willing to go the extra mile and always eager to learn new skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Teacher's Assistant
Abilene Christian University
Abilene, TX
08.2021 - Current
- Supported student learning objectives through personalized and small group assistance.
- Supported instructor with test administration, curriculum development and assignment grading.
Bartender
Outback Steakhouse
Abilene, United States
08.2017 - Current
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Camp Counselor
Sky Ranch
Dallas, TX
06.2019 - 09.2019
- Coordinated, implemented, and evaluated leadership programs and related activities to promote beneficial camper outcomes.
- Followed established emergency procedures to enable the best possible resolution of incidents.
Cashier
Chick-fil-A
Rowlett, TX
08.2016 - 08.2017
- Collaborated with various team members to meet guests' requests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Bachelor of Science - Psychology
Abilene Christian University
Abilene, TX 09.2018 - 05.2022
High School Diploma -
Garland Christian Academy
Garland, TXSkills
Multitasking Abilities
Conflict Resolution
Dependable and Responsible
Engaging personality
Hospitality service expertise
CPR and AED certified
Leadership Roles
Student Government Association Senator at Abilene Christian University
Head of Sustainability Council within Student Government Senate
Position of leadership in the sorority of Ko Jo Kai
Community leader at Palm House community outreach ministry
Certified trainer at Outback Steakhouse
Timeline
Teacher's Assistant
Abilene Christian University
08.2021 - Current
Camp Counselor
Sky Ranch
06.2019 - 09.2019
Bachelor of Science - Psychology
Abilene Christian University
09.2018 - 05.2022
Bartender
Outback Steakhouse
08.2017 - Current
Cashier
Chick-fil-A
08.2016 - 08.2017
High School Diploma -
Garland Christian Academy