Mikayla Swanson
Kuna,Idaho
Summary
Highly motivated, Detail-oriented professional with total weekday availability. Leveraging exceptional natural typing speed, strong digital literacy, and a proven track record of absolute trustworthiness to rapidly clear administrative backlogs. Combining prior experience in fast-paced customer service, childcare, and logistics with an upcoming Criminal Justice educational track to deliver dedicated support to the litigation team.
Overview
3
3
years of professional experience
Work History
Laborer
Don Swanson Construction
Boise, Idaho
01.2024 - 01.2025
- Loaded materials for don swanson job sites and work areas.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
Front of House Team Member
chick-fill-a
Boise, Idaho
01.2024 - 08.2024
- Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
- Greeted guests warmly at busy chicken restaurant, enhancing overall customer experience.
- Greeted and engaged customers to foster a positive image of the business.
- Took guest orders accurately at front counter and drive-thru, ensuring efficient service and customer satisfaction.
- Communicated order needs with kitchen team and shift leaders
- Greeted and conversed with customers to maintain a positive image of the business.
- Maintained clean dining areas, restrooms, and front-of-house stations
- Collaborated with managers to address and resolve customer issues, improving service quality and customer retention.
private childcare/ nanny
Mindy Household
Meridian, Idaho
04.2026 - 08.2026
- Supervised children daily in Mindy household, ensuring a safe and nurturing environment.
- Led playtime, crafts, and age-appropriate learning activities.
- Prepared meals and snacks according to family routines and dietary needs.
- Maintained cleanliness and organization of toy areas, bedrooms, and shared family spaces to promote a healthy play environment.
- Executed routine housekeeping tasks to maintain cleanliness in the home.
- Provided daily updates to Mindy on schedules, children's needs, and behavior to foster effective communication and address any concerns.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
Education
Associate of Arts - Criminal Justice
College of Western Idaho
Nampa, ID10-2026
Skills
- Safety compliance
- Worksite safety
- Customer engagement
- Project documentation
- Site reporting
- Inventory management
- Data Entry
- Customer engagement
- Team collaboration
- Customer Service and Communication
- Customer Service and Communication
Timeline
private childcare/ nanny
Mindy Household
04.2026 - 08.2026
Laborer
Don Swanson Construction
01.2024 - 01.2025
Front of House Team Member
chick-fill-a
01.2024 - 08.2024
Associate of Arts - Criminal Justice
College of Western Idaho