Mikayla Thoma
Shawnee
Summary
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Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
8
8
years of professional experience
Work History
Stay-At-Home-Mom
Housewife
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Care Team Associate
Oklahoma Childrens Hospital
02.2024 - 06.2024
- Contributed to the reduction of hospital readmissions through thorough discharge planning and follow-up phone calls to patients.
- Assisted nurses with daily tasks, streamlining workflows for a more efficient care environment.
- Promoted teamwork among colleagues by actively participating in huddles, meetings, and trainings for continuous improvement of services.
- Provided emotional support to patients and families during difficult situations or crises, fostering a positive care experience.
Patient Care Technician
Oklahoma Heart Hospital, PCCU
07.2021 - 02.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Patient Care Partner
Integris
10.2023 - 12.2023
- Recognized potential emergencies through vigilant observation of subtle changes in patient conditions, initiating rapid response measures when necessary.
- Fostered a supportive team environment by consistently offering assistance and encouragement to colleagues during challenging situations.
- Coordinated discharge planning efforts with case managers, social workers, and other team members for smooth transitions back into home settings or alternative care facilities.
- Assisted patients with activities of daily living, promoting independence and improving quality of life.
Teacher
Creative Kids Learning Center
04.2022 - 04.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Assistant Manager
Tmobile
08.2019 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Waitress
Shawnee Country Club
05.2019 - 08.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Shift Supervisor
Braums
02.2017 - 08.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enforced company policies and regulations with employees.
Education
Medical Management
Ultimate Medical Academt
Clearwater, FL05-2022
No Degree - Phlebotomy
Metro Technology Center
Midwest City, OK03-2022
High School Diploma
Tecumseh High Schol
Tecumseh05-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Time management
- Multitasking Abilities
- Dependable and responsible
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
- Critical thinking
Timeline
Stay-At-Home-Mom
Housewife
06.2024 - Current
Care Team Associate
Oklahoma Childrens Hospital
02.2024 - 06.2024
Patient Care Partner
Integris
10.2023 - 12.2023
Teacher
Creative Kids Learning Center
04.2022 - 04.2023
Patient Care Technician
Oklahoma Heart Hospital, PCCU
07.2021 - 02.2024
Assistant Manager
Tmobile
08.2019 - 04.2021
Waitress
Shawnee Country Club
05.2019 - 08.2019
Shift Supervisor
Braums
02.2017 - 08.2019
Medical Management
Ultimate Medical Academt
No Degree - Phlebotomy
Metro Technology Center
High School Diploma
Tecumseh High Schol
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