Mikayla Tinkler

• Responded promptly to activated alarms for fires and burglaries.
• Provided patient care and medical triage in emergencies.
• Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
• Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
• Drove with precision and speed to follow and reach suspects in traffic chases.
• Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
• Protected citizens by preventing crime, enforcing laws and apprehending suspects.
• Served criminal warrants and subpoenas to suspects in public and private locations.
• Pursued fleeing suspects on foot and in varying terrain.
• Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
• Performed CPR and other rescue techniques on individuals in medical emergencies.
• Issued traffic tickets and wrote incident reports according to commissioner specifications.
• Documented observations and actions by radioing information and completing reports.
• Interviewed witnesses and victims to determine critical details relevant to each case.

• Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
• Assisted police officers with non-emergency duties.
• Operated computer to access law enforcement records, type reports and send messages.

• Conducted inventory checks and resolved discrepancies.
• Organized and maintained order documentation.
• Kept deliveries on track and provided timely status updates.
• Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
• Managed inbound and outbound delivery schedules for optimal flow of goods.
• Scheduled material deliveries, equipment repair and shipment transportation.
• Improved lines of communication between company and customers.
• Coordinated import and export operations, adhering to tight schedules and deadlines.
• Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
• Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
• Relayed information between drivers and recipients regarding ETA and potential delays.
• Aided senior leadership with report generation to utilize process improvements.
• Logged, processed and followed up on merchandise authorization shipments in databases.
• Assessed proposed changes for potential impacts to region and evaluated driver capacity and overflow.
• Conducted research on logistics operations and performed literature reviews, interviews and site visits.
• Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
• Worked with team members to improve process integration and flow.
• Determined appropriate licensing requirements and product classification for import and export shipments.
• Helped direct individuals to load equipment properly and effectively.
• Handled multi-million dollars worth of military gear.

• Operated fryers and grills according to instructions to maintain safety and food quality.
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
• Kept stations stocked and ready for use to maximize productivity.
• Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
• Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
• Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
• Set up and performed initial prep work for soups, sauces and salads.
• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Grilled and deep fried various foods from meats to potatoes.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
• Assisted in preparation of menu items ranging from burgers to sandwiches.
• Washed and peeled ingredients to prepare for different meals and recipes.
• Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
• Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
• Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
• Marinated food items according to corporate-provided instructions and recipes.
• Created nutritious, visually appealing, innovative and properly prepared and flavored food.
• Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
• Precooked garnishes for later use to top off fresh dishes.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Cooked multiple orders simultaneously during busy periods.
• Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
• Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
• Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine.
• Developed process to accurately track food costs more efficiently, saving in food waste.

• Operated cash register, collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Trained new team members in cash register operation, stock procedures and customer services.
• Met high productivity standards in processing payments for customers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Assisted with purchases, locating items and signing up for rewards programs.
• Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
• Learned roles of other departments to provide coverage and keep store operational.
• Scanned customer purchases and supported transactions to streamline sales process.
• Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
• Inspected items for damage and obtained replacements for customers.
• Verified customer identification for alcohol or tobacco purchases.
• Answered customer quests, provided store information and escorted to desired store areas.
• Received payments for products and issued receipts.
• Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
• Promoted specific item options to drive sales and achieve add-on purchases.
• Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
• Assisted customers with account updates, new service additions and promotional offers.
• Resolved customer complaints and escalated worsening concerns for remediation.
• Processed 100's of transactions per day with exceptional accuracy.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
• Increased sales by suggesting specific complementary items to customers.
• Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.

• Greeted guests and gathered information to seat groups or place on waitlist.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Escorted guests to seating area, furnished menus and highlighted daily specials.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Monitored dining area to assess server capacity and estimate wait times.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Developed long-term relationships with customers to increase opportunities for repeat business.
• Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
• Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
• Managed guest expectations by relaying information regarding hours, wait times and specials.
• Helped restaurant staff set up small and large events to coordinate smooth execution.
• Stayed attentive to server availability and table turnover to seat guests quickly.
• Communicated with servers about new tables, changes in food availability and customer comments.
• Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
• Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
• Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
• Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Supervised activities of dining room staff to maintain service levels and support guest needs.
• Collected reservation information and communicated updates to guests via mobile device or in-person.
• Offered preferred tables and other special accommodations to VIP customers.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
• Assisted kitchen staff with food counts by determining number of items required for complete service.
• Set up and decorated menu marketing boards with current meal and drink specials.
• Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
• Managed daily card and cash transactions by maintaining payment records and investigating irregularities.

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