Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MIKAYLA TORP

Murrells Inlet,SC

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about Customer service and sales skills to advance professionally. Holds quality work and teamwork in high esteem.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Activations Team Member

Monster Reservation Group
Myrtle Beach, SC
03.2023 - 01.2024
  • Inbound/Outbound calls assisting guests with general questions and resolving issues
  • Assisting guests with Vacation planning, picking out destinations, and setting travel dates

KIDS CLUB ATTENDANT

Enjoi Resorts
Myrtle Beach, SC
01.2023 - 03.2023
  • Entertain children while sales reps take parents on time share tour.

P.A.C AGENT

Enjoi Resorts
Myrtle Beach, SC
05.2022 - 09.2022
  • Confirmed resort reservations with guests, Answered pre-arrival questions to booked guests
  • Convinced guests to book time share tours
  • Booked mini vacation packages in exchange for time share tours bookings.

NIGHT STOCK CLERK

Kroger
Murrells Inlet, SC
03.2022 - 04.2022
  • Moving pallets of product out of the back room to the correct aisle
  • Stalking or putting away products as quickly as possible
  • Conditioning aisle to look organized and clean
  • Clean up trash and cardboard from aisles.

SENIOR MANUFACTURING OPERATOR

EBW Electronics
Holland, MI
10.2016 - 04.2020
  • Checking shipping truck schedule to set daily production goals
  • Assigning daily tasks to co-workers on my line
  • Assembling LED circuit boards
  • Testing LED circuit boards.
  • Taking inventory, Creating production and Shipping labels
  • Inspecting finished products and packing them for shipping

Customer Service Representative

Dialog Direct
Holland, MI
07.2014 - 10.2016
  • Answering Inbound roadside assistance calls for Pep Boys, Volkswagen, BMW, and Rolls Royce
  • Helping customers pinpoint their location and fill out roadside assistance report
  • Calling contracted providers to set up roadside assistance for customers and relaying that provider information and Estimated time of arrival

Education

HIGH SCHOOL DIPLOMA -

St. James High school

Skills

  • Trained in workplace safety
  • Graduate of Introduction to Culinary and Pastry Arts
  • Proficient in conflict resolution, customer service/sales, and De-escalation skills
  • Minor leadership skills
  • Microsoft Office Computer skills Word 2007, and Excel

Certification

  • ServSafe Food Handler 2012-2017
  • State certified Childcare provider 2014-2019

References

References available upon request.

Timeline

Activations Team Member

Monster Reservation Group
03.2023 - 01.2024

KIDS CLUB ATTENDANT

Enjoi Resorts
01.2023 - 03.2023

P.A.C AGENT

Enjoi Resorts
05.2022 - 09.2022

NIGHT STOCK CLERK

Kroger
03.2022 - 04.2022

SENIOR MANUFACTURING OPERATOR

EBW Electronics
10.2016 - 04.2020

Customer Service Representative

Dialog Direct
07.2014 - 10.2016

HIGH SCHOOL DIPLOMA -

St. James High school
MIKAYLA TORP