MIKAYLA TORP
Murrells Inlet,SC
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about Customer service and sales skills to advance professionally. Holds quality work and teamwork in high esteem.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Activations Team Member
Monster Reservation Group
Myrtle Beach, SC
03.2023 - 01.2024
- Inbound/Outbound calls assisting guests with general questions and resolving issues
- Assisting guests with Vacation planning, picking out destinations, and setting travel dates
KIDS CLUB ATTENDANT
Enjoi Resorts
Myrtle Beach, SC
01.2023 - 03.2023
- Entertain children while sales reps take parents on time share tour.
P.A.C AGENT
Enjoi Resorts
Myrtle Beach, SC
05.2022 - 09.2022
- Confirmed resort reservations with guests, Answered pre-arrival questions to booked guests
- Convinced guests to book time share tours
- Booked mini vacation packages in exchange for time share tours bookings.
NIGHT STOCK CLERK
Kroger
Murrells Inlet, SC
03.2022 - 04.2022
- Moving pallets of product out of the back room to the correct aisle
- Stalking or putting away products as quickly as possible
- Conditioning aisle to look organized and clean
- Clean up trash and cardboard from aisles.
SENIOR MANUFACTURING OPERATOR
EBW Electronics
Holland, MI
10.2016 - 04.2020
- Checking shipping truck schedule to set daily production goals
- Assigning daily tasks to co-workers on my line
- Assembling LED circuit boards
- Testing LED circuit boards.
- Taking inventory, Creating production and Shipping labels
- Inspecting finished products and packing them for shipping
Customer Service Representative
Dialog Direct
Holland, MI
07.2014 - 10.2016
- Answering Inbound roadside assistance calls for Pep Boys, Volkswagen, BMW, and Rolls Royce
- Helping customers pinpoint their location and fill out roadside assistance report
- Calling contracted providers to set up roadside assistance for customers and relaying that provider information and Estimated time of arrival
Education
HIGH SCHOOL DIPLOMA -
St. James High school
Skills
- Trained in workplace safety
- Graduate of Introduction to Culinary and Pastry Arts
- Proficient in conflict resolution, customer service/sales, and De-escalation skills
- Minor leadership skills
- Microsoft Office Computer skills Word 2007, and Excel
Certification
- ServSafe Food Handler 2012-2017
- State certified Childcare provider 2014-2019
References
References available upon request.
Timeline
Activations Team Member
Monster Reservation Group
03.2023 - 01.2024
KIDS CLUB ATTENDANT
Enjoi Resorts
01.2023 - 03.2023
P.A.C AGENT
Enjoi Resorts
05.2022 - 09.2022
NIGHT STOCK CLERK
Kroger
03.2022 - 04.2022
SENIOR MANUFACTURING OPERATOR
EBW Electronics
10.2016 - 04.2020
Customer Service Representative
Dialog Direct
07.2014 - 10.2016
HIGH SCHOOL DIPLOMA -
St. James High school