MiKayla Tyler
Indianapolis,IN
Summary
Versatile and achievement-oriented professional with a background at Grifols Biomat USA, where I enhanced donor satisfaction and safety. Expert in data entry proficiency and operations management, I excel in fostering positive environments and improving service quality. Skilled in patient confidentiality and customer relations, I bring a track record of elevating standards and team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Donor Center Technician
Grifols Biomat USA
06.2022 - Current
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
- Trained in both phlebotomy and plasma processing
Assistant Manager
Dollar Tree
04.2021 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Dental Assisting - Dental
Indianapolis Dental Assisting School
7265 Shadeland Ave09.2024
High School Diploma -
Warren Central High School
9500 E 16th St 06.2022
Skills
- Patient confidentiality
- Adaptable mindset
- Quality Control Procedures
- Data entry proficiency
- Patient Care
- Specimen handling
- Task Delegation
- Operations Management
- Marketing knowledge
- Customer Relations
- Product and service knowledge
Certification
- OSHA Training
- CPR Certification
Timeline
Donor Center Technician
Grifols Biomat USA
06.2022 - Current
Assistant Manager
Dollar Tree
04.2021 - 06.2022
Dental Assisting - Dental
Indianapolis Dental Assisting School
High School Diploma -
Warren Central High School
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