MIKAYLA WADE
Albuquerque,NM
Summary
Compassionate psychology student with over four years of hands-on patient care experience supporting individuals with chronic and medically complex conditions. Active crisis intervention volunteer skilled in maintaining professional composure, reliability, and a steady presence in high-demand environments.
Overview
9
9
years of professional experience
Work History
Crisis Center Volunteer
Crisis Center
09.2025 - Current
- Completed 68+ hours of crisis intervention volunteer service, supporting individuals experiencing acute emotional distress.
- Apply trauma-informed and de-escalation techniques to promote safety and stabilization.
- Maintain strict confidentiality and uphold professional and ethical standards during high intensity crisis interactions.
Ophthalmic Technician / Medical Scribe
Eye Associates
Albuquerque, New Mexico
05.2021 - Current
- Provide patient-centered care to 28-30 patients daily in a high-volume, multi-specialty clinic managing chronic conditions and complex, long-term treatment planning.
- Build rapport with every patient ensuring every individual feels seen, supported, and well informed about their care and treatment.
- Maintain detailed medical records while ensuring HIPAA compliance.
- Support physicians during examinations and procedures.
- Contributed to staff wellness initiatives through morale committee leadership, promoting team cohesion and engagement.
Caretaker
Private Client
Albuquerque, NM
01.2017 - 01.2021
- Provided comprehensive daily care and emotional support to elderly client.
- Coordinated appointments, medications, and family communication.
- Maintained safe, calm, and dignified care environment.
Education
Bachelor of Arts - Psychology
University of New Mexico
Associate of Arts - Psychology
Central New Mexico Community College
Skills
- Trauma-informed approaches
- De-escalation techniques
- Chronic illness support
- Professional communication & reliability
- HIPPA compliance
Certifications
- Certified Ophthalmic Technician (COT)
- Certified Ophthalmic Assistant (COA)
- Ophthalmic Medical Scribe Certification
- HWPS Certification
- Certificate of General Studies
- CPR & First Aid (willing to obtain)
Timeline
Crisis Center Volunteer
Crisis Center
09.2025 - Current
Ophthalmic Technician / Medical Scribe
Eye Associates
05.2021 - Current
Caretaker
Private Client
01.2017 - 01.2021
Bachelor of Arts - Psychology
University of New Mexico
Associate of Arts - Psychology
Central New Mexico Community College