Mikayla Waltermann
Indianapolis,IN
Summary
Experienced Probation Officer with 7 years in Adult Standard Casework, Pretrial Services, Reporting Writing, and Intake Operations. Skilled in managing projects and enhancing operational efficiency in fast-paced settings. Proven expertise in training staff and ensuring compliance with departmental policies and quality assurance standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance & Development Officer
Marion Superior Court Probation Department
Indianapolis, IN
12.2018 - Current
- Conducted risk assessments and substance abuse evaluations to identify client needs and intervention strategies
- Collaborated with external agencies to monitor client progress and address concerns, facilitating successful outcomes
- Supervised caseload to ensure compliance with court-ordered conditions and enhance client accountability
- Conducted caseload reviews and remedial training
- Trained new officers on departmental procedures, policies, and best practices
- Developed and delivered instructional materials, presentations, and hands-on training
Advanced Lead Staff
Youth Opportunity Center
Muncie, IN
05.2015 - 10.2018
- Served as team leader as needed to supervise unit operations and ensure adherence to safety protocols
- Ensured the safety of residents, ages 8-18
- Implemented daily schedules and behavior plans while engaging with residents to support their development
- Facilitated communication and collaboration among counselors, psychiatrists, Department of Child Services, and parents to coordinate care for residents
- Administered prescribed and over-the-counter medications
Education
Bachelor of Science - Criminal Justice and Psychology
Trine University
Angola, IN08-2015
Skills
Quality Assurance
Attention to Detail
Critical Thinking
Time Management
Teamwork and Collaboration
Adaptability
Effective Communication Skills
Interpersonal Skills
Self-motivated
Affiliations
- Probation Officers Professional Association of Indiana (2020 - Present)
- American Probation and Parole Association (2024 - Present)
- Probation Officers Advisory Board - District 11 Representative (May 2026)
Awards
- Advanced Staff Achievement, Youth Opportunity Center (2018)
- Staff Achievement, Youth Opportunity Center (2016)
Certification
- Indiana Risk Assessment System
- Court Substance Abuse Management Specialist
- Indiana Youth Assessment System
- Human Trafficking Screener Tool
- Safe Crisis Management
- How Being Trauma-Informed Improves Criminal Justice Responses - SAMHSA's GAINS Center & Policy Research Associates
Volunteer Experience
- Hospital Response Sexual Assault Advocate - Firefly Children & Family Alliance (2021 to Present)
- Event Committee - Unconditional (2022 to Present)
Timeline
Quality Assurance & Development Officer
Marion Superior Court Probation Department
12.2018 - Current
Advanced Lead Staff
Youth Opportunity Center
05.2015 - 10.2018
Bachelor of Science - Criminal Justice and Psychology
Trine University