Mikayla Williams
Birmingham,AL
Overview
2
2
years of professional experience
Work History
Baker
Crumbl Cookies
Destin, FL
05.2023 - 08.2023
- Measured out ingredients accurately to ensure consistent product quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Stocked shelves with freshly baked goods throughout the day as needed.
Barista
Oakwells Commuter Rail
Niceville, FL
10.2021 - 08.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected payments and provided accurate change.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Checked brewing equipment for proper functionality.
- Recommended pastries and sandwiches to pair with customers' beverages.
Education
High School Diploma -
Niceville Senior High School
Niceville, FL05.2023
Skills
- Safe Food Handling Practices
- Product Advertising
- Relationship Building
- Customer Service
- Cash Handling
- Team Leadership
- Team Player
Affiliations
- Graduated High School a Magna Cum Laude with a 4.1 GPA
Timeline
Baker
Crumbl Cookies
05.2023 - 08.2023
Barista
Oakwells Commuter Rail
10.2021 - 08.2023
High School Diploma -
Niceville Senior High School