Mikayla Williams
Savannah,GA
Summary
Motivated sales and customer service professional with 5+ years of experience, including remote roles. Proven track record of exceeding sales goals, maintaining high customer satisfaction, and building client relationships. Strong communication skills, goal-oriented, and comfortable using digital platforms in fast-paced environments. Currently pursuing a college degree to further enhance business and communication skills.
Overview
6
6
years of professional experience
Work History
Sales Representative
Old Town Trolley
01.2023 - 04.2025
- Promoted ticket sales and tour packages to a high volume of tourists
- Consistently exceeded daily sales goals by 15–20%
- Delivered strong customer experiences that led to repeat business
Operating Room Technician
HCA Healthcare
05.2019 - 12.2021
- Supported surgical teams with equipment preparation and patient coordination
- Demonstrated ability to work under pressure, communicate clearly, and stay organized in critical settings
Remote Customer Service Representative
Walmart
12.2021 - 01.2023
- Handled inbound calls, resolved product and order inquiries efficiently
- Maintained 90%+ customer satisfaction score
- Navigated multiple digital systems while providing real-time support
Education
High School Diploma -
Bachelor Of Nursing - Nursing
Georgia Southern University
Statesboro, GASkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Representative
Old Town Trolley
01.2023 - 04.2025
Remote Customer Service Representative
Walmart
12.2021 - 01.2023
Operating Room Technician
HCA Healthcare
05.2019 - 12.2021
High School Diploma -
Bachelor Of Nursing - Nursing
Georgia Southern University
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