Summary
Overview
Work History
Education
Skills
References
Timeline
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Mikayla Winter

Monroe,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Medical Assistant Student Intern

South Piedmont Community College
Monroe, NC
03.2024 - 05.2024
  • Assisted in preparing patient rooms for examinations and treatments, including stocking supplies and cleaning equipment.
  • Performed administrative duties such as answering phones, scheduling appointments, managing medical records, and preparing correspondence.
  • Verified patient data by interviewing patients; recording medical histories; confirming purpose of visit.
  • Provided assistance to physicians with minor surgical procedures such as suturing or splinting.
  • Assisted with laboratory work such as taking blood samples or performing EKGs.
  • Observed infection control protocols to ensure a safe environment for both patients and staff members.
  • Administered medications under the direction of a physician or nurse practitioner.
  • Transcribed physician orders accurately into electronic health records.
  • Checked vital signs such as temperature, pulse rate, respiration rate, height and weight measurements for accuracy.
  • Completed and submitted clinical documentation in accordance with agency guidelines.

Customer Service Clerk

Harris Teeter
Indian Trail, NC
07.2020 - 05.2024
  • Processed customer orders and payments accurately and promptly.
  • Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
  • Performed cashier duties including processing credit card payments and issuing receipts.
  • Created new accounts for customers by entering personal information into computer systems.
  • Maintained a clean work environment by adhering to company safety procedures.
  • Ensured compliance with all applicable laws and regulations concerning the sale of products or services.
  • Worked closely with management team to implement strategies that would result in increased sales volume.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

Diploma - Medical Assisting

South Piedmont Community College
Polkton, NC
05-2024

High School Diploma -

Porter Ridge High School
Indian Trail, NC
06-2022

Skills

  • Clinical Documentation
  • HIPAA Compliance
  • Organizational abilities
  • Time Management skills
  • Knowledge of Medical Terminology
  • Interpersonal and Social Skills
  • Analytical and Critical Thinking
  • Friendly, Positive Attitude
  • Leadership Skills
  • First Aid/CPR

References

References available upon request.

Timeline

Medical Assistant Student Intern

South Piedmont Community College
03.2024 - 05.2024

Customer Service Clerk

Harris Teeter
07.2020 - 05.2024

Diploma - Medical Assisting

South Piedmont Community College

High School Diploma -

Porter Ridge High School

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Mikayla Winter