Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikaylah Anderson

Cincinnati

Summary

Proactive individual with strong communication skills and a background in customer service. Committed to resolving issues and improving team dynamics to elevate customer experiences.

Overview

4
4
years of professional experience

Work History

Team Lead

Panera Bread
Cincinnati
03.2025 - Current
  • Led team members in daily operational tasks and customer service excellence.
  • Trained new staff on procedures and company policies for efficient workflow.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Developed strategies to increase team productivity and improve customer service levels.

Server

Frisch's Big Boy
Cincinnati
09.2023 - 10.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of tables and dining area.
  • Handled cash transactions and operated the point-of-sale system.
  • Collaborated with team members to enhance overall guest experience.
  • Resolved customer complaints promptly to ensure satisfaction.

Team Member

McDonald's
Cincinnati
09.2022 - 04.2023
  • Provided excellent customer service during peak hours.
  • Maintained positive working relationship with fellow staff and management.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Trained new team members using approved training materials and information.

Team Member

Taco Bell
Cincinnati
01.2022 - 07.2022
  • Monitored inventory levels and restocked supplies as needed.
  • Prepared food items following safety and quality standards.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

High School Diploma -

Shroder High School
Cincinnati, OH
05-2025

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Conflict resolution
  • Time management
  • Cash handling
  • Communication skills
  • Attention to detail
  • Coaching and mentoring
  • Effective communication
  • Patience and composure
  • Positive and professional
  • Adaptability and flexibility

Languages

English
Professional

Timeline

Team Lead

Panera Bread
03.2025 - Current

Server

Frisch's Big Boy
09.2023 - 10.2024

Team Member

McDonald's
09.2022 - 04.2023

Team Member

Taco Bell
01.2022 - 07.2022

High School Diploma -

Shroder High School

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