Mikaylah Green
Little Rock,AR
Summary
Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinary Receptionist
North Hills Animal Hospital
Sherwood, Arkansas
02.2025 - 05.2025
- Managed appointment scheduling for client visits and veterinary services.
- Processed payments and maintained accurate financial records for services rendered.
- Coordinated communication between veterinarians, clients, and support staff effectively.
- Maintained cleanliness and organization of the reception area and waiting room.
- Handled patient records using veterinary management software efficiently.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Veterinary Assistant
After Hours Animal Emergency Clinic
North Little Rock, Arkansas
05.2022 - 11.2024
- Maintained cleanliness and organization of animal care areas.
- Handled and restrained animals for treatments and examinations.
- Prepared medical instruments and supplies for surgeries.
- Monitored animal behavior and reported changes to the veterinary team.
- Scheduled appointments and managed patient records efficiently.
- Dispensed medications orally or topically as directed by veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
Property Manager
Asset Living
Little Rock, Arkansas
08.2019 - 04.2022
- Managed property maintenance requests and coordinated timely repairs.
- Conducted regular property inspections to ensure compliance and safety standards.
- Facilitated tenant communications and resolved disputes effectively.
- Prepared and maintained accurate lease agreements and tenant documentation.
- Implemented marketing strategies to attract new tenants to properties.
- Trained junior staff on property management best practices and procedures.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Education
Bachelor of Arts - Real Estate Development
National School of Real Estate
Little Rock, AR08-2023
High School Diploma -
Little Rock Christian Academy
Little Rock, AR06-2017
Skills
- Appointment scheduling
- Financial record keeping
- Veterinary & Property Management software management
- Client communication
- Animal care practices
- Conflict resolution
- Team collaboration
- Time management
- Customer relationship management
Certification
- Fear Free Pet Certification
- Real Estate License (Nonactive)
Timeline
Veterinary Receptionist
North Hills Animal Hospital
02.2025 - 05.2025
Veterinary Assistant
After Hours Animal Emergency Clinic
05.2022 - 11.2024
Property Manager
Asset Living
08.2019 - 04.2022
Bachelor of Arts - Real Estate Development
National School of Real Estate
High School Diploma -
Little Rock Christian Academy
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