Summary
Overview
Work History
Education
Skills
References
Timeline
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MIKAYLA J. PAULEY

Elkview,West Virginia

Summary

I am an accomplished Healthcare Worker with varying roles and responsibilities with more than 8 years experience within the medical field. I am eager to share my valued skills and work ethics with your company.

Overview

10
10
years of professional experience

Work History

Medical Office Administrative Assistant

Richards Family Practice Physicians Office
09.2019 - Current
  • Responsible for inputting all patient information, insurance and updates to patient portals
  • Heavy documentation and detailed notes for patient cases and records
  • Duties such as patient vitals, urinalysis, rapid tests, EKGs and assisting provider with exams
  • Coordinate between patients, providers and referrals for scheduling
  • ICD-10 Codes & CPT Codes used for patient testing & scheduling
  • Ensure patients are cleared for specialty service office visits, pre-registration, pre-certification and case-related affairs prior to client’s appointment
  • Handle inbound and outbound calls

Referral Specialist/ Coordinator

TwinMed Urgent Care Center
01.2017 - 08.2019
  • Responsible for inputting all patient information, insurance and updates to patient portals
  • Coordinated between patients, providers and referrals for scheduling
  • Ensured patients were cleared for specialty service office visits, pre-registration, pre-certification and case-related affairs prior to client’s appointment
  • Handled inbound and outbound calls

Coordinator/ Pharmacy Tech

Rite Aid Pharmacy
05.2015 - 12.2016
  • Prepared new prescriptions and refill requests for patients - dispensed medication per the prescriptions or provider’s orders
  • Packed and labeled prescribed medication, processed insurance claims and tracked inventory
  • Handled inbound and outbound calls
  • Maintained patient portals and patient records

Nursing Assistant

Charleston Area Medical Center, CAMC
08.2013 - 06.2016
  • Assisted patients with daily care routines, including bathing, feedings, and going to the restroom
  • Checked patients vitals and reported detailed updates
  • Assisted nurses with any patient needs, floor needs, and patient activities.

Education

Medical Office Administration

West Virginia Junior College
Morgantown, WV

High School Diploma -

Nitro High School
Nitro, WV
05.2012

Skills

  • SKILLS & QUALITIES
  • Microsoft Office Suite
  • Medical Administrative Assistant
  • EMR software equipt (Total MD, Care360, NextGen)
  • Medical Coding Billing
  • Electronic Medical Records
  • Excellent Organization Skills
  • Knowledge of HIPAA and OSHA regualtions
  • Team Player
  • Valuable Leader
  • Strong Communicator
  • Fast Learner
  • Problem Solver & Multi-tasker

References

Crystal Campbell 304-545-2727

Jennifer Dye Good Life Apothecary 304-345-8600

Sherrie Jones 304-553-4853

Judy Taylor 304-589-1222

Timeline

Medical Office Administrative Assistant

Richards Family Practice Physicians Office
09.2019 - Current

Referral Specialist/ Coordinator

TwinMed Urgent Care Center
01.2017 - 08.2019

Coordinator/ Pharmacy Tech

Rite Aid Pharmacy
05.2015 - 12.2016

Nursing Assistant

Charleston Area Medical Center, CAMC
08.2013 - 06.2016

Medical Office Administration

West Virginia Junior College

High School Diploma -

Nitro High School
MIKAYLA J. PAULEY