Mike Alwine
Prattville,AL
Summary
Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of industry practices and market conditions.
Overview
14
14
years of professional experience
Work History
Director of Operations
Bulldog LLC (dba Burger King)
Montgomery , AL
01.2024 - 07.2024
- Developed systems for tracking progress against established goals and objectives.
- Reviewed performance of team members regularly through goal setting processes.
- Coordinated customer service efforts to ensure high levels of customer satisfaction.
- Drafted reports outlining performance metrics, strategic objectives, and risk assessment findings.
- Oversaw budgeting and financial management activities to maximize resources utilization.
- Monitored compliance with organizational standards, regulations, and laws.
- Managed staff recruitment and training initiatives to support operational needs.
- Manage and control over 21 units.
Director of Operations
Premier Kings LLC (dba Burger King)
Montgomery , AL
11.2019 - 01.2024
- Developed systems for tracking progress against established goals and objectives.
- Reviewed performance of team members regularly through goal setting processes.
- Coordinated customer service efforts to ensure high levels of customer satisfaction.
- Drafted reports outlining performance metrics, strategic objectives, and risk assessment findings.
- Oversaw budgeting and financial management activities to maximize resources utilization.
- Monitored compliance with organizational standards, regulations, and laws.
- Managed staff recruitment and training initiatives to support operational needs.
- Management and control over 39 units under 2 different concepts (Burger King & Popeye's)
Area Supervisor
Jacks Family Restaurant
Montgomery , AL
11.2015 - 11.2019
- Analyzed sales data from various reports to determine areas where improvements could be made.
- Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
- Developed and maintained a positive working environment for all staff members.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- All aspects of multi-unit management and control of 7 units.
Area Director
Premier Kings LLC (dba Burger King)
Montgomery , AL
05.2010 - 11.2015
- Analyzed sales data from various reports to determine areas where improvements could be made.
- Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
- Developed and maintained a positive working environment for all staff members.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Manage and control of 7 units.
Education
Some College (No Degree) - Business Management
Ameridge University
Montgomery, ALSkills
- Operations Oversight
- Strategic planning and execution
- Capital Spending
- Process Improvements
- Strategic Planning
- Process Improvement
Timeline
Director of Operations
Bulldog LLC (dba Burger King)
01.2024 - 07.2024
Director of Operations
Premier Kings LLC (dba Burger King)
11.2019 - 01.2024
Area Supervisor
Jacks Family Restaurant
11.2015 - 11.2019
Area Director
Premier Kings LLC (dba Burger King)
05.2010 - 11.2015
Some College (No Degree) - Business Management
Ameridge University
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