Mike Anderson
Preston,ID
Summary
Seasoned Office and Store Manager with a proven track record at Prime Vision and Ron Keller Tire, adept in vendor engagement and office management software. Excelled in enhancing operational efficiency and fostering client relationships, demonstrating exceptional organizational and leadership skills. Achieved significant improvements in inventory management and customer satisfaction.
Overview
43
43
years of professional experience
Work History
Office Manager
Prime Vision
Preston, ID
04.2023 - 10.2024
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Service, Sales & Store Manager
Ron Keller Tire
Preston & Malad, ID
09.1981 - 03.2023
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Updated POS system with new products and promotional offers.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
Education
High School Diploma -
Preston High
Preston, ID05-1981
Skills
- Billing
- Vendor engagement
- Office management software
- Data retrieval systems
- Scheduling
- Mail handling
- Credit and collections
- Meeting planning
References
References available upon request.
Timeline
Office Manager
Prime Vision
04.2023 - 10.2024
Service, Sales & Store Manager
Ron Keller Tire
09.1981 - 03.2023
High School Diploma -
Preston High
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