Mike Arias Molina
Queens
Summary
Results-driven hospitality professional prepared to excel in managing catering and events. Proven track record in delivering exceptional client experiences through meticulous planning and effective team leadership. Reliable and adaptable, with strong focus on collaboration and achieving results, showcasing skills in event coordination and customer service.
Overview
4
4
years of professional experience
Work History
Site Supervisor
CloudRetails
08.2023 - Current
- Trained new team members on site policies and procedures.
- Worked with personnel and managers to meet strict timelines.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Costumer Service
BBQ Chicken And Beer
07.2022 - 06.2023
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Logistics Assistant
Tishman Speyer
02.2021 - 04.2022
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Trained and supervised event staff to complete tasks on time.
- Implemented protocols and procedures to effectively manage planning process.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
EDUTIN ACADEMY
ONLINESkills
- Team supervision
- Exceptional customer service
- Strong work ethic
- Planning and organization
- Customer relations
- Reliability and punctuality
- Team management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Site Supervisor
CloudRetails
08.2023 - Current
Costumer Service
BBQ Chicken And Beer
07.2022 - 06.2023
Logistics Assistant
Tishman Speyer
02.2021 - 04.2022
EDUTIN ACADEMY
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