Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mike Arroyo

Manteca,CA

Summary

Dynamic manager with proven expertise at The Hub Group, excelling in team leadership and customer service. Successfully streamlined repair processes and ensured timely preventive maintenance for all equipment. Strong decision-making skills led to improved operational efficiency and enhanced vendor relationships, driving overall shop performance and customer satisfaction.

Overview

41
41
years of professional experience

Work History

Manager

The Hub Group
11.2023 - 09.2025

Shop manager , Parts manager ,invoice and repair order processed daily ,time management done daily , vendor invoices done daily ,after hour mobile repairs with outside vendors , direct daily repairs to employees ,oversee northern ca sites , make all preventive maintenance inspections done on a timely manner for tractors,trailers and moffet forklifts

  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Developed and implemented training programs for team members, fostering skill growth.
  • Coordinated logistics operations, ensuring timely delivery and optimal resource allocation.
  • Managed and motivated employees to be productive and engaged in work.
  • Oversaw project timelines, ensuring alignment with strategic initiatives and business goals.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved marketing to attract new customers and promote business.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Manager Truck Sales/shop Management

LKQ Corporation Inc.
01.2018 - 09.2023
  • Managed daily operations, optimizing workflows and enhancing team productivity., assured shop maintained repairs to units preparing them for sales
  • Coordinated logistics strategies to improve service delivery and client satisfaction.maintained marketing strategies for top sales
  • Implemented process improvements, reducing operational bottlenecks and increasing efficiency.adjusted pricing for market value of sales
  • Trained team members on best practices, fostering a collaborative work environment.

Shop Manager

Ctc Trucking
01.2012 - 12.2017
  • Oversaw daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored staff on best practices and operational procedures.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed schedules to maximize workforce efficiency and meet customer demands.

Sales Manager

Advanced Equipment Sales
01.2008 - 01.2012

duties required , the purchasing and sales of misc construction equipment , tractor and trailers , maintain shop for the rapiers and preparation for sales

Manager

Dentoni's Welding
07.1984 - 01.2008

Started at an early age as a welding repair ,in house and mobile ,, moved to manager position where working in the office was a requirement

  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Developed and implemented training programs for team members, fostering skill growth.
  • Coordinated logistics operations, ensuring timely delivery and optimal resource allocation.
  • Managed inventory levels, reducing discrepancies through improved tracking systems.
  • Oversaw project timelines, ensuring alignment with strategic initiatives and business goals.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.

Education

High School Diploma -

Manteca High School
Manteca, CA
06-1982

Skills

  • Customer service ,, dealing with all customer needs
  • Team leadership, always take charge in shop and management
  • Time management make all time adjustments and billed correctly
  • Decision-making , take charge in all decisions made in house and mobile repairs

Accomplishments

    was awarded the Over and Above for out standing leadership in 2024

  • Supervised team of 25 staff members.

Timeline

Manager

The Hub Group
11.2023 - 09.2025

Manager Truck Sales/shop Management

LKQ Corporation Inc.
01.2018 - 09.2023

Shop Manager

Ctc Trucking
01.2012 - 12.2017

Sales Manager

Advanced Equipment Sales
01.2008 - 01.2012

Manager

Dentoni's Welding
07.1984 - 01.2008

High School Diploma -

Manteca High School
Mike Arroyo