Mike Bankhead
Abingdon,VA
Summary
Experienced store owner with comprehensive background in retail management and customer service. Skills encompass effective inventory control, staff supervision, and strategic planning for business growth. Notable achievements include improving operational efficiency and driving sales through innovative marketing strategies. Demonstrated ability to negotiate with vendors, manage finances, and maintain high standards of merchandising.
Overview
40
40
years of professional experience
Work History
Store Owner
Shelby Farm & Garden Center, Inc.
Shelby, NC
01.1984 - 02.2024
- Managed inventory levels, restocking shelves as needed.
- Provided training for employees on product knowledge and customer service techniques.
- Oversaw the maintenance of all equipment used in the store's operations.
- Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
- Maintained records of sales, profits and losses within the store.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Loaded and unloaded trucks using sit down forklift and pallet jack.
- Put together wholesale seed orders.
Education
Some College (No Degree) - Business Administration
Gardner-Webb University
Boiling Springs, NCSkills
- Business Administration
- Sales management
- Inventory Control
- Sales oversight
- Operations Management
- Marketing
- Business Management
Timeline
Store Owner
Shelby Farm & Garden Center, Inc.
01.1984 - 02.2024
Some College (No Degree) - Business Administration
Gardner-Webb University
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