Accomplished manager with a proven track record at AML RightSource, excelling in risk management and client relationship management. Successfully led diverse teams in multiple jurisdictions, enhanced compliance policies, and drove KPI reporting, ensuring exceptional service delivery, revenue growth and client satisfaction.
Overview
10
10
years of professional experience
Work History
Manager
AML RightSource
Columbus, OH
01.2022 - Current
Managed teams ranging in size from 2 to 160 individuals in four different countries (US, Canada, India, Poland) across several different clients including regional traditional banks, a global fintech company with an 11-figure valuation, a large online brokerage and a small business banking fintech company
Managed monthly invoicing and revenue projections for each client, supporting financial accuracy and client satisfaction
Completed regular KPI reporting to ensure that clients and internal senior management had a strong understanding of the health of client relationships
Fostered collaborative environments to empower team members to improve technical and interpersonal skills through mentoring, feedback, and development plans
Monitored changes in production requirements and adjusted resource allocation plans to meet client needs.
Drafted and updated AML policies and procedures to ensure compliance with regulatory requirements across workflows including transaction monitoring alerts, SAR filing cases, EDD reviews, sanctions, trade surveillance, and fraud reviews
BSA/AML Analyst
US Bank National Association
Columbus, OH
02.2016 - 12.2021
Fully investigated alerts and cases, including SAR filing, while maintaining excellent production numbers and quality standards
Reviewed investigations completed by team members and provided actionable feedback to enhance overall investigative quality
Contributed to closing Article 7 of OCC consent order through initiatives that reduced overall case age
Supported Team Lead by performing leadership duties in their absence, ensuring continuity of team operations
Trained new members of the organization on procedures and risk typologies
Received 'Officer' title from the organization in recognition of performance, leadership and flexibility