Mike Blackwell
Tallassee,AL
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
12
12
years of professional experience
Work History
Montgomery Market Manager for Roof Savers of Ga
Roof Savers of Ga
11.2023 - Current
- Working with the Regional Director, I started building the Montgomery, AL Market for Roof Savers of Ga
- I am tasked with developing both sales and production teams for our local market, so that project scheduling and completion timelines are kept efficiently as possible
- Investigate customer roofs for damage and leaks
- Explain Roof Rejuvenation process to clients and how it can save them an average of 85% versus a full roof replacement
- Educate and train sales and production teams on all processes and application of our products and services.
Mobile Device Repair Technician/Owner
The Phone Guy
09.2018 - Current
- Repair damaged screens on variety of cellular phones, to include: Iphone, Samsung, Google Pixel and XL, and Motorola
- Troubleshoot and replace damaged components of mobile phones, such as camera, charging port, battery, earpiece, back glass
- Troubleshoot and replace damaged components of Ipads, such as, such as camera, charging port, or battery
- Limited experience in micro-soldering.
Assistant General Manager
Amped Fitness
04.2023 - 11.2023
- Through extensive coaching and training with Personal Training and front-desk staff, we worked to make our club the premier fitness club in the Montgomery area
- Greeted new members and enrolled them for new club memberships
- Performed initial fitness assessments for new members in an effort to determine their Physical and nutritional starting point and developing a plan and schedule on how my trainers could help them achieve their goals
- Hired/Terminated employees, on an as-needed and case-by-case basis
- Monitored daily revenue and training reports, so as to have a real-time picture of my team's performance and identify areas of opportunity for coaching and improvement.
Sales Consultant/Trainer
Verizon Wireless (Cellular Sales)
09.2021 - 04.2023
- Assist customers with purchasing new devices, paying their bill, and basic device troubleshooting
- Educate customers on the operation and capabilities of their cellular devices, as well as available plans and promotion
- Train new consultants on system operations and basic retail sales techniques
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed strong rapport with customers and created positive impression of business.
Residential and Commercial Plumbing Technician
Cole Plumbing
12.2018 - 09.2021
- Responded to service calls and homes and businesses to ascertain what the issue is and develop a plan to fix said issue
- Put together Sales Estimates for repairs to plumbing systems and present to customer to approve/disapprove
- Be a subject matter expert of products and services at my disposal, in order to better assist the customer
- Train junior personnel to become proficient enough to test for their plumbing and gas fitting license
- Work alone or as part of a team to complete approved jobs.
Owner/Operator
Masters Renovations LLC
02.2016 - 12.2018
- I started Masters Renovations, because I saw a need for dependable multi-faceted remodeling contractors in my local area and I noticed my side jobs were getting much more numerous
- We specialized in custom turn-key kitchen and bathroom remodeling, painting, and drywall
- Provided personal customer service tailored for each client to ensure the best experience possible
- Provided accurate and fair estimates to homeowners for the costs of their remodeling project
- Perform all work in a professional and timely manner
- Provided continual On the Job training for employees, to enhance their skill level and knowledge
- Document all revenue and overhead for each project in an effort to make end of the year projections and performance review histories.
Veterans Non-profit Manager
Veterans In Need Foundation
07.2012 - 02.2014
- As the Chapter Manager for Alabama for the Veterans In Need Foundation, I was tasked with establishing a fundraising program for our volunteers and scheduling events, fulfilling a role, initially, as the office manager, treasurer, logistics coordinator, and fundraising coordinator
- Once my team was built and operating, I was able to step back into a more supervisory and training support role
- Managed Alabama chapter of the foundation
- Performed fundraiser coun-touts, documented financial reports, and made bank deposits
- By attending fundraising events, I was able to network with many different companies and people in an effort to extend our presence in our local area and state.
Education
No Degree - Business Information Systems
Ashford University
San Diego, CA03.2016
Army National Guard (EOD)
01.2007
US Navy
09.2002
Diploma -
Saks High School
05.1998
Carpentry and Construction Surveying
Calhoun County Vocational School
05.1997
Skills
- Business development and planning
- Customer Trend Analysis
- Shipping and Receiving Oversight
- Document Management
- Operating Procedures and Policies
- Staff Training and Development
- Rapport and relationship building
- Solution selling
- Pre-sales support
- CRM Management
- Product Documentation
- Customer Needs Assessment
Timeline
Montgomery Market Manager for Roof Savers of Ga
Roof Savers of Ga
11.2023 - Current
Assistant General Manager
Amped Fitness
04.2023 - 11.2023
Sales Consultant/Trainer
Verizon Wireless (Cellular Sales)
09.2021 - 04.2023
Residential and Commercial Plumbing Technician
Cole Plumbing
12.2018 - 09.2021
Mobile Device Repair Technician/Owner
The Phone Guy
09.2018 - Current
Owner/Operator
Masters Renovations LLC
02.2016 - 12.2018
Veterans Non-profit Manager
Veterans In Need Foundation
07.2012 - 02.2014
No Degree - Business Information Systems
Ashford University
Army National Guard (EOD)
US Navy
Diploma -
Saks High School
Carpentry and Construction Surveying
Calhoun County Vocational School
Similar Profiles
Kristie KuykendallKristie Kuykendall
Staff Accountant at ARAC Roof It Forward-Woodstock, GAStaff Accountant at ARAC Roof It Forward-Woodstock, GA
Michol GainesMichol Gaines
Bookkeeper at Mil-Spec Packaging of Ga-Macon, GABookkeeper at Mil-Spec Packaging of Ga-Macon, GA
Leonardo BlancoLeonardo Blanco
Site Support Specialist at Roof Roof LlcSite Support Specialist at Roof Roof Llc
Bryan MeadowsBryan Meadows
Heavy Equipment Operator at Self EmployedHeavy Equipment Operator at Self Employed
Joseph EvansJoseph Evans
Fuel Cell Technician at DART AerospaceFuel Cell Technician at DART Aerospace