Dynamic Area Sales Manager with a proven track record at Merchandise Equipment and Supply, excelling in sales strategy and customer relationship management. Expert in contract negotiation and market analysis, I consistently identify new business opportunities, driving revenue growth while fostering team leadership and collaboration. Committed to achieving high customer satisfaction and operational excellence.
Overview
26
26
years of professional experience
Work History
Area Sales Manager
Merchandise Eqipment and Supply
Grand Rapids, MI
08.2013 - Current
Coordinated with logistics teams to ensure timely delivery of goods to customers.
Developed pricing policies and negotiated contracts with customers.
Reviewed competitor's activities and devised measures to stay ahead in the market competition.
Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
Identified new business opportunities through market research and analysis.
Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
Provided training and guidance on product knowledge, selling techniques and customer service.
Planned, developed and implemented sales strategies in an assigned region.
Provided detailed sales reports and revenue forecasts to senior management.
Basketball Coach
Grand Ledge Public Schools
Grand Ledge, MI
10.2023 - Current
Motivated players to reach their maximum potential through positive reinforcement techniques.
Communicated effectively with parents regarding players' progress or disciplinary issues.
Supervised team members during practice sessions and games to ensure safety of all participants.
Conducted pre-season player assessments to evaluate skill level and physical condition.
Organized off-season conditioning programs focused on strength training and cardiovascular endurance.
General Manager
Cheddars Stratch Kitchen
Laning, MI
03.2007 - 08.2013
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Culinary Manager
Cheddar's Scratch Kitchen
Laning , MI
09.1999 - 03.2007
Ordered supplies such as ingredients, kitchen equipment and cleaning materials.
Analyzed customer feedback data to identify areas of improvement within the culinary team.
Managed a team of chefs, cooks and other kitchen staff; monitored performance and provided feedback for improvement.
Developed menus, recipes and ordering systems to maximize efficiency in the kitchen.
Oversaw daily operations of the kitchen including scheduling, budgeting and inventory control.