Mike Breitenfellner
Grayslake,IL
Summary
Dynamic designer with a proven track record at North Shore Stairs, excelling in CAD drafting and client satisfaction. Expertly managed custom stair projects, delivering creative solutions that enhanced client experiences. Strong teamwork and problem-solving skills contributed to high-quality installations and repeat business opportunities. Committed to ensuring design accuracy and code compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Designer
North Shore Stairs
07.2021 - Current
- Design and draft custom stair systems using AutoCAD, ensuring code compliance and fabrication accuracy
- Prepare construction and permit-ready drawings for client approval and field execution
- Collaborate with salesman, architects, project managers, shop manufacturer's, and installers to coordinate design intent with real-world constraints
- Revise drawings based on field markups, client changes, or fabrication updates
- Communicated with clients to confirm design details, address potential issues, and ensure all plans met building codes and project expectations
- Managed stair design projects from intake to installation, including field measurements, CAD drawings, and ordering materials for production
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Delivery Driver
Sleep Number Corporation
09.2019 - 01.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Assembled and installed beds according to manufacturer specifications, ensuring full functionality and customer satisfaction
- Educated customers on product operation by explaining features such as remote controls, adjustable bases, and integrated smart technology
- Maintained a clean and organized work area during delivery and installation to protect customer property and ensure delivery efficiency
Apprentice Installer
North Shore Stairs
07.2018 - 01.2021
- Assisted lead installers with the delivery and installation of custom staircases in residential properties
- Learned to read and interpret blueprints to ensure precise installation
- Helped install stair components including treads, risers, handrails, balusters, and newel posts
- Gained hands-on experience in finishing techniques such as sanding, gluing, and fitting to meet high-quality standards
- Communicated with team members and supervisors to ensure projects were completed on schedule and to specification
Education
Associate of Arts - Psychology
College of Lake County
Grayslake, IL05-2019
Skills
- Teamwork skills
- Layout design
- Concept development
- Computer literate
- Design implementation
- CAD drafting
- Client satisfaction
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
- [OSHA 30 Hour Training], - 2020
- [Smartsheet] - [North Shore Stairs] - 2023
- [Forklift Certified] - [North Shore Stairs] -2024
- [Illinois Notary] - 2024
Timeline
Designer
North Shore Stairs
07.2021 - Current
Delivery Driver
Sleep Number Corporation
09.2019 - 01.2021
Apprentice Installer
North Shore Stairs
07.2018 - 01.2021
Associate of Arts - Psychology
College of Lake County
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