Mike Burns
Sr. Software Architect
Chandler,AZ
Summary
Hands-on Software Architect with 19 years experience developing and supporting mission critical applications. Purpose-driven professional active in engaging, training and mentoring others. Experience with multiple digital transformation efforts.
Overview
19
19
years of professional experience
Work History
Sr Software Architect
Ticketmaster
Scottsdale, AZ
08.2018 - Current
- Designed/created backend config structures to allow mainframe to run via Docker CI/CD.
- Designed/created ticket stream data for Kafka messaging to Access Control (Fan Entry) services
- Modernized ActiveMQ message streams to Kafka
- Provided designs and SME support to assist with Agile Scaled Agile Framework (SAFe) goals
- Designed refactor of Dev / Integration environment setup to a more structured and unified model
Software Architect
Ticketmaster
Scottsdale, AZ
01.2017 - 08.2018
- Created design reference artifacts via LucidChart to share vision of existing architecture
- Documented use of mainframe to prep for Docker / Kubernetes migration
- Designed and created Ruby based monitoring dashboard for multi-team, multi-service use, deployed to AWS Kubernetes
Software Engineering Manager
Ticketmaster
Scottsdale, AZ
07.2013 - 01.2017
- Created initial POC of mainframe via Docker, to prep for modernization, auto-deployment
- SRE/TechOps: GitLab CI, Jenkins, Nexus (maven repo), Docker, Jana (AWS Config), private cloud virtualization via Xen, Netscaler, Terraform, Rundeck, EC2, Splunk, Grafana, Prometheus
- Created custom EMV payment transaction handling on mainframe to allow smart payment card (chip) integration
Senior Software Engineer
Ticketmaster
Scottsdale, AZ
07.2007 - 07.2013
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Orchestrated efficient large-scale software deployments, including testing features and correcting code.
Education
Bachelor of Arts - Business Management
Humboldt State University
Arcata, CASkills
Software system development
undefinedTimeline
Sr Software Architect
Ticketmaster
08.2018 - Current
Software Architect
Ticketmaster
01.2017 - 08.2018
Software Engineering Manager
Ticketmaster
07.2013 - 01.2017
Senior Software Engineer
Ticketmaster
07.2007 - 07.2013
Bachelor of Arts - Business Management
Humboldt State University
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