Proactive and results driven. 25 years experience in customer service and hospitality with diverse clientele. 10+ years managerial experience. Skilled in project management with event planning for high end clientele with complex logistics. Jack of all trades. Highly adaptive, friendly, and outgoing with a commitment to delivering top notch service.
Work with clients and floral designers to put together the perfect event for both form and function as well as visual aesthetics Building and installing various production materials from flower boxes, walls, bars, and lots of miscellaneous products to adhere to the request of clients.
Instructed students ages 3 to 17, as well as adults 18 and up from introductory to advanced levels. Properly assessed each of their individual capabilities to ensure appropriate lesson plan.
Diversified experience in landscaping, construction: stucco, masonry, framing, drywall, roofing, solar, electrical and plumbing. Extensive knowledge in vehicle mechanics due to family business.
Managed business plans to promote profit and improve efficiency
Managed staff and customers for effective daily operations, positive culture and maximum productivity
Guaranteed all equipment was maintained and operating in excellent condition
Generated a strong and successful working relationship with vendors
Managed all accounting and reconciliation procedures
Handled all guest complaints and concerns
Responsible for all employment and termination decisions for employees