Oversee all aspects of the Trailer and Truck repair Facility, making sure all jobs are diagnosed and estimated properly and inform customers on the repairs needed. Oversaw all personnel, payroll, and hiring. I did all the training for all new hires, Made sure parts were ordered correctly. Made sure Tech hours coinsided with sold hours an did not go over. Handled all warranty issues . QC every job that went out of the branch tom make sure customer satisfaction was met. Made sure office reached out to every customer as a follow-up to get feedback. Also if needed by Trailer Sales to go out an look at equipment for them .
Working Service Manager
Lacey Heavy Equipment
Lockport, New York
02.2016 - 02.2024
Repaired Heavy Equipment an Trucks ,Trailers.Complete major rebuilds to minor , Made sure shop was running efficently , Took care of all rental equipment . Made sure rental deliveries were on time . Welding an Fabricating an Line boring Training for our techs . QC every job . Did work for major companys Catipillar .5 Star equipment . Monroe Tractor . Did training at Alfred Technical School and did seminars at the local BOCES in Niagara County.
Fleet Manager
Zoladzconstruction
Alden, NY
01.2021 - 02.2023
Managed Equipment shop an Truck shop, Tool crib . Handled all repairs to the correct shops , Kept track of all job sites an needs for equipment . Researched for new an used equipment that was needed . Made sure equipment was0ipment was rotated out an new coming in , Had 45 employees i had to manage between techs ,drivers an road service ,worked closely with all Dealers keeping records on all equipment handled all warrantys . Team player
Shop /Fleet Manager
Western NY Auto an Truck repair
Lockport, New York
02.2004 - 01.2016
Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Evaluated current processes related to vehicle acquisition and disposal; made recommendations for changes when necessary. Made sure company Vans were in compliance with New York State DOT.
Education
High School Diploma -
Columbia High
East Greenbush, NY
07-1977
Skills
New York State Light an Heavy Duty inspector Certifide Welder Stick ,Mig ,Tig Up on all DOT regulations , Fleet managment skills A Tech in auto an Heavy equipment , Estimator , Fabricator Trained in Mac ,East , Landoll Trailers ,walking floors tippers an Dump Trailers an Trucks ,Hendrickson Trained all aspects of Hydraulics Problem solver Team Player