Mike Clayton
Vandalia,MO
Summary
Proactive and hard working team leader skilled at operating multiple departments efficiently to meet goals, with a desire to learn additional responsibilities.
Overview
27
27
years of professional experience
Work History
Human Resources Manager
Missouri Department Of Corrections
12.2023 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Boiler Operator
Missouri Department Of Corrections
07.2023 - 12.2023
- Adjusted valves and controls to set specified water level and steam pressure of boiler.
- Monitored heating and cooling system performance through alarms, temperature and pressure differentials.
- Observed pressure, temperature and draft meters to verify correct operation of automatic combustion control systems, feed water regulators and burners.
- Maintained boiler room log by recording meter and gauge data readings, water test results.
- Used chemical testing kits and oxygen scavengers to test and treat boiler feed water.
Director of Operations for C Store and Car Wash
Terrible Herbst Oil
10.2021 - 06.2023
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Achieved team goals through formalized training plans, coaching and performance management.
- Assisted in talent acquisition
- Worked as a liaison between employees and Human Resources regarding all ADA or any accommodations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Worked directly with regional mangers, district managers, and store managers to brainstorm, discuss strategy and mitigate customer and employee issues.
Director of Car Wash Operations
Terrible Herbst Oil
03.2017 - 10.2021
- Oversaw the daily operations of 27 manned car washes and 43 unattended car washes.
- Managed 2 district managers and 27 car wash store managers.
- Oversaw day-to-day production activities in accordance with business objectives.
- Implemented new procedures and corrective actions to improve quality.
- Evaluated performance, adjusted strategies and maintained sustainable operations.
- Assisted in recruiting, hiring and training of team members.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Car Wash Supervisor
Terrible Herbst Oil
03.2006 - 03.2017
- Monitored inventory levels for adequate supply of chemicals and materials.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Effectively supervised staff of 25 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Supervised and performed human resource management functions for 25 managers and assistant managers.
Valet Parking Manager
MGM Mirage Resorts - Bellagio
09.1998 - 03.2006
- Carried out day-day-day duties accurately and efficiently.
- Oversaw a department of 12 supervisors and 120 employees.
- Set weekly employee schedules based on staff approved compendium FTE's.
- Worked closely with management, security, and Human Resources.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Van-Far High School
Vandalia, MO1990
Skills
- Judgment and Decision-Making
- Human Resource Management and Employee Relations
- Workplace learning and performance
- Critical Thinking
- Payroll Completion
- Building relationships with cross functional departments
- Conflict Resolution Tactics
- Compensation and Benefits
- Grievance Handling and Solutions
- Recruitment and Employee Onboarding
- Time Management
- Knowledgeable in Hiretrue recruitment platform
Timeline
Human Resources Manager
Missouri Department Of Corrections
12.2023 - Current
Boiler Operator
Missouri Department Of Corrections
07.2023 - 12.2023
Director of Operations for C Store and Car Wash
Terrible Herbst Oil
10.2021 - 06.2023
Director of Car Wash Operations
Terrible Herbst Oil
03.2017 - 10.2021
Car Wash Supervisor
Terrible Herbst Oil
03.2006 - 03.2017
Valet Parking Manager
MGM Mirage Resorts - Bellagio
09.1998 - 03.2006
High School Diploma -
Van-Far High School
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