Mike Clayton
Vandalia,MO
Summary
Proactive and hard working team leader skilled at operating multiple departments efficiently to meet goals, with a desire to learn additional responsibilities.
Overview
27
27
years of professional experience
Work History
Human Resources Manager
Missouri Department Of Corrections
Vandalia, MO
12.2023 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Boiler Operator
Missouri Department Of Corrections
WERDCC-Vandalia, MO
07.2023 - 12.2023
- Adjusted valves and controls to set specified water level and steam pressure of boiler.
- Monitored heating and cooling system performance through alarms, temperature and pressure differentials.
- Observed pressure, temperature and draft meters to verify correct operation of automatic combustion control systems, feed water regulators and burners.
- Maintained boiler room log by recording meter and gauge data readings, water test results.
- Used chemical testing kits and oxygen scavengers to test and treat boiler feed water.
Director of Operations for C Store and Car Wash
Terrible Herbst Oil
Las Vegas, NV
10.2021 - 06.2023
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Achieved team goals through formalized training plans, coaching and performance management.
- Assisted in talent acquisition
- Worked as a liaison between employees and Human Resources regarding all ADA or any accommodations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Worked directly with regional mangers, district managers, and store managers to brainstorm, discuss strategy and mitigate customer and employee issues.
Director of Car Wash Operations
Terrible Herbst Oil
Las Vegas, NV
03.2017 - 10.2021
- Oversaw the daily operations of 27 manned car washes and 43 unattended car washes.
- Managed 2 district managers and 27 car wash store managers.
- Oversaw day-to-day production activities in accordance with business objectives.
- Implemented new procedures and corrective actions to improve quality.
- Evaluated performance, adjusted strategies and maintained sustainable operations.
- Assisted in recruiting, hiring and training of team members.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Car Wash Supervisor
Terrible Herbst Oil
Las Vegas, NV
03.2006 - 03.2017
- Monitored inventory levels for adequate supply of chemicals and materials.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Effectively supervised staff of 25 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Supervised and performed human resource management functions for 25 managers and assistant managers.
Valet Parking Manager
MGM Mirage Resorts - Bellagio
Las Vegas, NV
09.1998 - 03.2006
- Carried out day-day-day duties accurately and efficiently.
- Oversaw a department of 12 supervisors and 120 employees.
- Set weekly employee schedules based on staff approved compendium FTE's.
- Worked closely with management, security, and Human Resources.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Van-Far High School
Vandalia, MO1990
Skills
- Judgment and Decision-Making
- Human Resource Management and Employee Relations
- Workplace learning and performance
- Critical Thinking
- Payroll Completion
- Building relationships with cross functional departments
- Conflict Resolution Tactics
- Compensation and Benefits
- Grievance Handling and Solutions
- Recruitment and Employee Onboarding
- Time Management
- Knowledgeable in Hiretrue recruitment platform
Timeline
Human Resources Manager
Missouri Department Of Corrections
12.2023 - Current
Boiler Operator
Missouri Department Of Corrections
07.2023 - 12.2023
Director of Operations for C Store and Car Wash
Terrible Herbst Oil
10.2021 - 06.2023
Director of Car Wash Operations
Terrible Herbst Oil
03.2017 - 10.2021
Car Wash Supervisor
Terrible Herbst Oil
03.2006 - 03.2017
Valet Parking Manager
MGM Mirage Resorts - Bellagio
09.1998 - 03.2006
High School Diploma -
Van-Far High School