Mike Conway
Mooresville,NC
Summary
Dynamic Sales Manager with a proven track record at Johnson & Johnson, enhancing client satisfaction and boosting sales through strategic planning and effective sales strategies. Expert in relationship building and sales team leadership, achieving notable revenue growth. Skilled in sales presentations and client relationship management, fostering long-lasting partnerships.
Overview
35
35
years of professional experience
Work History
Sales Manager
Johnson & Johnson
01.2000 - 07.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Organized promotional events and interacted with community to increase sales volume.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Sales Manager
Bear paw construction
08.1997 - 12.2000
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Gale Contractor Services
04.1993 - 07.1997
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Sunshine masonry
07.1991 - 04.1993
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to build rapport and loyalty.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Bill smith appliances
06.1989 - 07.1991
- Engaged in friendly conversation with customer to better uncover individual needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
Education
B.A. Business Administration -
05.1989
- scholarship athlete 4 years
- Elected Captain for several games
- Awarded defensive player of the game 3 times .
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Direct sales
- Sales process
- Sales planning
- Sales tracking
- Sales operation
Timeline
Sales Manager - Johnson & Johnson
01.2000 - 07.2024
Sales Manager - Bear paw construction
08.1997 - 12.2000
Sales Associate - Gale Contractor Services
04.1993 - 07.1997
Sales Associate - Sunshine masonry
07.1991 - 04.1993
Sales Associate - Bill smith appliances
06.1989 - 07.1991
University of South Carolina - B.A. Business Administration ,