Mike Cummins
Spokane,WA
Summary
Collaborative and dynamic leader with over 25 years of leadership experience in all facets of running an organization, such as budgets, human resources, staff development and communication. Cultivate strong working relationships with all levels of staff and outside entities. Create enriching teamwork by ensuring people feel heard and issues are addressed. Connector by nature, I enjoy getting to know people and championing them to achieve success.
Overview
23
23
years of professional experience
Work History
Administrator
MedMan - Valley OBGYN
Spokane, WA
09.2021 - Current
- Developed and managed successful budget, while maintaining monthly financial controls resulting in a nearly 25% decrease in practice expenses.
- Spearheaded the successful introduction of two new service lines, leading to increased revenue generation for the company.
- Implemented effective strategies for physician and non-physician provider compensation, resulting in improved budget attainment and enhanced physician owners' satisfaction.
- Executed comprehensive HR activities spanning recruitment, termination, induction, guidance and recognition of personnel.
- Instrumental in leveraging proforma data to drive smart financial decision-making for the clinic.
- Achieved year-round adherence to policies and procedures to optimize patient safety measures, promote staff well-being, and ensure the provision of high-quality care.
- Instrumental in the successful accomplishment of gross profit growth surpassing 50%.
Administrator
Ironwood Family Practice
Coeur d’Alene, ID
08.2018 - 09.2021
- Successfully secured external funding grants amounting to 10% of the total budget.
- Successfully navigated the challenges of the pandemic, safeguarding jobs and maintaining profitability while driving practice growth.
- Implemented an annual evaluation process to recognize hardworking and dedicated staff.
- Led HR initiatives encompassing recruitment efforts, terminations procedures,onboarding process for new hires,career development planning,and team member promotions.
- Exemplified strong leadership skills while driving a successful physician recruitment initiative.
- Championed the adoption of a new EMR system, effectively securing outside funding for its implementation.
- Recognized as Administrator of the Year in the region for effectively utilizing my leadership qualities and capabilities to successfully implement an ACO.
- Forged a powerful partnership with the President of the Board to build an influential and cohesive dyad leadership team.
- Spearheaded the yearly strategic planning session, ensuring effective implementation of objectives for goal achievement.
Practice Manager
St. Luke’s Rehabilitation Institute / Physiatry Department
Spokane, WA
03.2017 - 08.2018
- Efficiently supervised physicians for both in-patient and out-patient services
- Successfully maintained compliance with MACRA/MIPS requirements by managing and optimizing quality metrics.
- Efficiently managed billing and coding responsibilities for both in-patient and out-patient practices.
- Effectively introduced and managed a profitable new service line.
- Implemented strategies to optimize efficiency and productivity with limited resources.
Clinical Operations Supervisor
Providence Health Care / Anticoagulation & Pharmacotherapy Clinics
Spokane, WA
09.2015 - 03.2017
- Demonstrated exceptional leadership abilities in monitoring and guiding a diverse workforce of over 40 individuals at four different sites.
- Implemented effective control measures for high-value medical resources.
- Effectively led a team comprised of both represented and non-represented employees.
IT & Office Manager
Surgical Specialists of Spokane (aka Columbia Surgical Specialists)
Spokane, WA
01.2011 - 09.2015
Office Manager
Surgical Specialists of Spokane (aka Columbia Surgical Specialists)
Spokane, WA
02.2009 - 01.2011
Customer Service Coordinator
Rockwood Health Systems
Spokane, WA
10.2006 - 01.2009
General Surgery / Urology Manager
Rockwood Health Systems
Spokane, WA
10.2005 - 10.2006
Centricity (IDX) Groupcast Trainer
Rockwood Health Systems
Spokane, WA
01.2004 - 10.2005
Lead Medical Receptionist
04.2001 - 01.2004
Education
Master’s Healthcare Administration (MHA) -
University of Providence
05.2019
Bachelor of Science (BS) - Psychology, Summa cum Laude
Liberty University
05.2014
AA Degree -
Spokane Falls Community College
08.2012
Diploma Earned -
Riverside High School
Skills
- Effective Communication
- Collaboration
- Leadership
- Team building
- Strategic Oversight
- Cultivate Board Relationships
- Budget Management
- Recruitment & Onboarding
- Delegation
- EMR Systems
- Intuitive Thinking
- Compensation Models
- Rounding
- Strong Excel Skills
- Problem Solving
- Quality Metrics & Reporting
- Staff Management
- Ability to Navigate Difficult HR Situations
Accomplishments
- Recognized Healthcare Leader
- Unique Leadership Abilities
- Unparalleled Connector
- Uncompromisingly Self-Reflective
- Data Driven Decision Maker
- Lifelong Learner
Custom
- MS Office (Excel, Word, PowerPoint)
- Money Software (QuickBooks, Quicken, ConfirmPay, Servant Keeper, YNAB)
- EPM & EHR (Centricity, Meditech, NextGen, EPIC, eMDs, Athena)
- Time Keeping (Unitime, Sage, Kronos, PeopleNet, Bullhorn, GNSA)
- Complaint Software (rL Solutions, Datix, Quantros)
Custom
Everything rises and falls on leadership. – John Maxwell
Custom
- BASAM Advisory Committee Member, Spokane Falls Community College, 2022-Present
- Board President, Inland Northwest Medical Management Association (INMMA), 2022-2023
- Head Flag Football Coach, NFL Flag, 2022-2023
- Head Flag Football Coach, Spokane Youth Sports Association (SYSA), 2022
- Manager of the Year Award, Kootenai Care Network, 2020
- BHIT/MSEC Advisory Committee Member, Spokane Community College, 2018-Current
- Retreat Coordinator, True Hope Church, 2018-Current
- Executive Board Member, Big Table Development, 2016-2017
- Board President, Westview Elementary PTA, 2015-2016
- Member, Psi Chi National Honor Society, Since 2014
- Member, Tau Sigma National Honor Society, Since 2012
- Volunteer, Rockwood Health Systems Diabetes Day, 2008-2015
- Board Member, Living Hope Church, 2008-2011
- Member, Phi Thetta Kappa National Honor Society, Since 2008
Custom
- Greg Carter, MD, Medical Director @ St. Luke’s Rehabilitation Institute, 509.768.1272
- Craig Hult, CPA, CFO @ Columbia Surgical Specialists, 509.496.2892
- Joe Gellatly, CEO @ Medcurity, 509.475.7967
- Jake Dixon, Director @ MultiCare, 206.227.9798
- Walter Maxwell, Sales @ Applied Control, 509.993.9888
Timeline
Administrator
MedMan - Valley OBGYN
09.2021 - Current
Administrator
Ironwood Family Practice
08.2018 - 09.2021
Practice Manager
St. Luke’s Rehabilitation Institute / Physiatry Department
03.2017 - 08.2018
Clinical Operations Supervisor
Providence Health Care / Anticoagulation & Pharmacotherapy Clinics
09.2015 - 03.2017
IT & Office Manager
Surgical Specialists of Spokane (aka Columbia Surgical Specialists)
01.2011 - 09.2015
Office Manager
Surgical Specialists of Spokane (aka Columbia Surgical Specialists)
02.2009 - 01.2011
Customer Service Coordinator
Rockwood Health Systems
10.2006 - 01.2009
General Surgery / Urology Manager
Rockwood Health Systems
10.2005 - 10.2006
Centricity (IDX) Groupcast Trainer
Rockwood Health Systems
01.2004 - 10.2005
Lead Medical Receptionist
04.2001 - 01.2004
Master’s Healthcare Administration (MHA) -
University of Providence
Bachelor of Science (BS) - Psychology, Summa cum Laude
Liberty University
AA Degree -
Spokane Falls Community College
Diploma Earned -
Riverside High School
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