Mike Davis
Spring Hill
Summary
Proficient Field Service Supervisor successful at planning work, coordinating paperwork and facilitating communication. Proven skills in keeping customer satisfaction high, controlling inventory costs and applying technical knowledge to solve routine and complex problems. Looking for a challenging new position with room for career growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Field Service Supervisor
Aderhold Roofing
Tampa
05.2014 - Current
- Collaborated with other departments to ensure that customer requests were addressed in a timely manner.
- Reviewed invoices from vendors for accuracy prior to submitting payment requests.
- Monitored the performance of technicians in the field by conducting regular on-site visits.
- Maintained detailed records of all service calls, repairs, parts used, labor costs.
- Investigated customer complaints about quality of service or equipment issues and resolved them promptly.
- Implemented process improvements designed to increase efficiency of service operations.
- Provided training to new technicians on proper installation methods, troubleshooting techniques.
- Ensured compliance with company policies and procedures related to field services.
- Assigned work orders based on technician availability and skill level.
Production Manager
Sutter Roofing
Tampa
Skills
- Process improvement
- Technical training
- Service operations
- Field performance monitoring
- Customer relationship management
- Team leadership
- Employee scheduling
- Time management
- Safety meetings
- Payroll management
- Managing service operations
- Supplier relations
- Preparing work orders
- Company roor inspections
- Blue print knowledge
- Experience with pre con meetings
Certification
- 30 hour Osha training
- Certified FHSA tpo trainer
- Trained in equipment operations, Lull,man lifts, atrium lifts,forklifts
- Torch certified
- CPR certified
Timeline
Field Service Supervisor
Aderhold Roofing
05.2014 - Current
Production Manager
Sutter Roofing