Mike Dotson, Pharm.D.
Johnson City,TN
Summary
Dynamic clinical pharmacist with a stellar reputation for delivering exceptional customer service and surpassing expectations. Demonstrates impeccable communication abilities, a professional demeanor, and meticulous attention to detail. Proficient in conducting thorough clinical assessments, adeptly counseling patients, and collaborating with physicians to ensure optimal medication management. Skilled in minimizing gaps in patient care by facilitating prescription refills and coordinating with healthcare providers to ensure uninterrupted treatment, thereby enhancing patient safety and medication adherence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MTM Certified Clinical Pharmacist Contractor
Molina Healthcare/ICON
03.2024 - Current
- Elevated patient care through personalized medication therapy management and counseling, resulting in superior health outcomes and reduced hospital readmissions.
- Conducted thorough assessments of patient's medication regimens to identify gaps in care and optimize therapeutic outcomes.
- Educated patients on proper medication use and adherence, leading to improved health outcomes and increased quality of life.
- Optimized pharmacy operations by introducing innovative systematic checklists for efficiency and accuracy.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Nurtured a collaborative and growth-oriented workplace culture by mentoring and training new pharmacists and student pharmacists.
- Fostered collaboration with multidisciplinary healthcare teams to ensure holistic patient care and maximize treatment plan effectiveness.
MTM Certified Clinical Pharmacist
UnitedHealth Group/OptumRX
03.2016 - 02.2021
- Achieved #1 ranking out of 100 pharmacists for 5 consecutive quarters in quality and quantity of MTMs conducted.
- Successfully trained pharmacy team on cold-calling techniques to in order to drastically improve cold-calling metrics.
- Enhanced clinical pharmacy services through the development and implementation of evidence-based MTM checklist, enhancing overall quality and patient experience.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling to diverse patient populations.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Mentored and trained new pharmacists, fostering a supportive work environment focused on professional growth.
- Educated patients on medications to promote patient-centered care and increase adherence to treatment.
- Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
- Effectively prioritized tasks and organized workflow to increase efficiency and efficacy.
- Optimized drug therapy for patients by closely monitoring lab results, vital signs, and clinical response to medications.
- Reviewed and evaluated medications for non-formulary to identify generic alternatives.
Sterile Compounding (Infusion) Clinical Pharmacist
Care Solutions Home Infusion Pharmacy
09.2015 - 01.2016
- Evaluated infusion medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
- Enhanced clinical pharmacy services through the development and implementation of evidence-based protocols and guidelines.
- Contributed to antimicrobial stewardship efforts by monitoring antibiotic usage patterns and making recommendations for targeted improvements.
- Educated patients on proper infusion medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Implemented cost-saving measures through formulary management and utilization review, ensuring efficient use of resources while maintaining high-quality patient care standards.
- Oversaw inventory management processes within the pharmacy department, ensuring accurate tracking of medications for regulatory compliance purposes.
- Participated in quality improvement initiatives to optimize clinical pharmacy services within the organization.
- Closely monitored department performance metrics.
Director of Pharmacy
Bradley Extended Care Pharmacy
02.2015 - 09.2015
- Managed a long term care pharmacy responsible for supplying 15,000+ prescriptions per month.
- Implemented innovative technologies to automate dispensing processes, improving accuracy and efficiency within the pharmacy department and decreasing pharmacist labor cost by 30%.
- Spearheaded and implemented state-of-the-art barcode scanning systems, reducing filling errors by 60% and enhancing patient safety.
- Oversaw regulatory compliance, ensuring all aspects of pharmacy practice adhered to state and federal guidelines.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Successfully launched a sterile compounding laboratory, developed operational procedures, and obtained USP 797 Certification.
- Championed continuous improvement initiatives resulting in streamlined operations and increased productivity levels within the pharmacy department.
- Established and maintained effective communication with team members, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all team members, providing direct supervision, ongoing staff development and continuing education.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ordered all pharmacy supplies and managed inventory levels effectively.
Business Owner & Team Manager
Mike's Shaved Ice, LLC
03.2019 - 12.2023
- Established and successfully operated a thriving business with three locations in Tennessee.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent year-on-year growth in annual revenue through strategic planning and execution of sales initiatives.
- Evaluated team member performance on weekly basis and coached and trained 12+ team members, increasing quality of work and team member motivation.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Established strong customer relationships through excellent communication and attentive service.
- Optimized workflow by analyzing operational data and implementing process improvements.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Designed realistic budgets based upon costs and fees for successfully operating business.
Education
Doctorate of Pharmacy (Pharm. D.) -
South College School of Pharmacy
Knoxville12.2014
Skills
- Current Tennessee Pharmacy License
- Patient Education and Counseling
- Medication Adherence
- Medication Dispensing and Immunizations
- Medication Therapy Management
- Effective Communication
- Pharmacy Law Compliance
- Medication Safety Advocacy
- Privacy and Confidentiality
- Evidence-Based Care Plans
- Patient Care Improvements
- Critical Thinking
- Patient Education
Certification
- Tennessee Registered Pharmacist - Tennessee Board of Pharmacy, 03/01/2015- 03/01/2025, #39016
- Basic Life Support - American Heart Association
- APhA Immunization Certification - American Pharmacists Association, CPN# 202-0014
- National Patient-Centered Diabetes Care Certification - American Pharmacists Association
- Medication Therapy Management (MTM) Certification - American Pharmacists Association
Timeline
MTM Certified Clinical Pharmacist Contractor
Molina Healthcare/ICON
03.2024 - Current
Business Owner & Team Manager
Mike's Shaved Ice, LLC
03.2019 - 12.2023
MTM Certified Clinical Pharmacist
UnitedHealth Group/OptumRX
03.2016 - 02.2021
Sterile Compounding (Infusion) Clinical Pharmacist
Care Solutions Home Infusion Pharmacy
09.2015 - 01.2016
Director of Pharmacy
Bradley Extended Care Pharmacy
02.2015 - 09.2015
Doctorate of Pharmacy (Pharm. D.) -
South College School of Pharmacy
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