Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
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Mike Forth

Murfreesboro,TN

Summary

Extensive experience at Nissan North America with a focus on robot operation and quality assurance. Achievements include two Best Catch awards and one Best Kaizen award for quality issues, increased production efficiency, and enhanced safety compliance. Strong analytical skills and proven problem-solving abilities contribute to exceptional results in fast pace environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Robot Tender, Sealer Line Leader, Safety Rep

Nissan North America
Smyrna, USA
06.2014 - Current
  • Sealed units prior to painting, adhering strictly to quality standards and safety protocols.
  • Led sealer line operations, ensuring adherence to safety guidelines and production efficiency.
  • Monitored robot performance, adjusting parameters to maintain optimal quality levels.
  • Recognized with awards for Best Catch and Best Kaizen for outstanding quality improvements.
  • Followed the daily preventive maintenance schedule for cleaning and maintaining machinery.
  • Maintained up-to-date records of all audits performed. Reporting any issues that need attention.

Sealer Line Technician

Yates @ Nissan North America
Smyrna, USA
01.2012 - 06.2014
  • Sealed units prior to painting, adhering to quality standards throughout production.
  • Ensured defect-free units advanced through plant by conducting thorough inspections.
  • Monitored compliance with safety protocols to maintain a secure work environment.
  • Held positions as Sealer Line Technician, Sealer Safety Representative, and Sealer Offline Technician, backup Robot Tender.
  • Recognized with Best Catch award for exceptional attention to detail in quality assurance.

Projectionist Manager

Premiere 6 Theatre
Murfreesboro, USA
06.2011 - 01.2012
  • Built, loaded, operated, and troubleshot 35mm movie projectors.
  • Conducted test runs of films prior to public screenings.
  • Assisted with ticket sales and concession transactions.
  • Held positions as Projectionist Manager, Projectionist, and Doorman Box Office Sales.
  • Troubleshot various projection-related problems during shows if they arose.
  • Adjusted focus of lens on projector to ensure clear images.
  • Assisted with set-up and tear down for special events held in theater space.

Mortgage Banker

Home Loan Center dba LendingTree Loans
Franklin, USA
03.2011 - 07.2011
  • Served as Mortgage Banker, guiding clients through entire loan process.
  • Verified client financial information to assess creditworthiness and loan eligibility.
  • Facilitated identification of optimal mortgage loan options for customers.
  • Prepared and reviewed loan agreements for accuracy and completeness.
  • Ensured completeness of required documentation for efficient loan processing.
  • Resolved issues to achieve satisfactory outcomes in loan transactions.

Loan Advisor/Mortgage Banker

First Residential Mortgage Network
Franklin, USA
07.2010 - 03.2011
  • Served as Mortgage Banker, guiding clients through entire loan process.
  • Verified client financial information to assess creditworthiness and loan eligibility.
  • Facilitated identification of optimal mortgage loan options for customers.
  • Prepared and reviewed loan agreements for accuracy and completeness.
  • Ensured completeness of required documentation for efficient loan processing.
  • Resolved issues to achieve satisfactory outcomes in loan transactions.

Sr. Customer Service Representative

VerizonWireless
Murfreesboro, USA
04.2007 - 04.2009
  • Assisted inbound callers with cost analysis and sales of services and products.
  • Facilitated customer relations and retention communications to enhance loyalty.
  • Negotiated phone plans and contracts to meet customer needs.
  • Troubleshot customer issues, ensuring first-call resolution on all inquiries.
  • Identified trends in customer issues and provided recommendations for resolution.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Tax Associate

H&R Block
Murfreesboro, USA
01.2007 - 04.2007
  • Executed tax preparation and transmitted returns to IRS efficiently.
  • Enhanced customer service efforts to improve client retention rates.
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.

Education

Bachelor of Science - Mass Communication - Computer Animation

Middle Tennessee State University
Murfreesboro, TN
12.2006

Skills

  • Robot operation
  • Quality assurance
  • Preventive maintenance
  • Production efficiency
  • Safety compliance
  • Data recording
  • Problem solving
  • Process improvement
  • Computer skills
  • Operate machinery
  • Analytical thinking
  • Quality inspection

Certification

  • Foundations: Data, Data, Everywhere (course 1 of 8 in Google Data Analytics)
  • Tennessee Notary Public 06/01/22 - 06/01/26

Accomplishments

  • NNA Best Catch (2) PL1 Sealer
  • NNA Best Kaizen PL1 Sealer

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Robot Tender, Sealer Line Leader, Safety Rep

Nissan North America
06.2014 - Current

Sealer Line Technician

Yates @ Nissan North America
01.2012 - 06.2014

Projectionist Manager

Premiere 6 Theatre
06.2011 - 01.2012

Mortgage Banker

Home Loan Center dba LendingTree Loans
03.2011 - 07.2011

Loan Advisor/Mortgage Banker

First Residential Mortgage Network
07.2010 - 03.2011

Sr. Customer Service Representative

VerizonWireless
04.2007 - 04.2009

Tax Associate

H&R Block
01.2007 - 04.2007

Bachelor of Science - Mass Communication - Computer Animation

Middle Tennessee State University

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