Mike Franklin

The Crew Lead's position requires an hour earlier start time to prepare the work stations for each team member, ensuring that the proper order of fulfillment allows the production line to flow smoothly. Directly communicating with your designated Forklift Feeder operator controls the accurate picking/staging of pallets containing the materials or products outlined in The Specification Sheets for the shift work orders,

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.

• Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
• Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
• Assisted in quality control measures by performing routine inspections of products against established standards.
• Performed setup of production equipment to establish optimal performance.
• Performed regular calibration checks on instruments ensuring precision measurements throughout the production process.
• Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
• Trained and supervised production personnel to properly use production equipment and apply best practices.
• Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
• Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
• Participated in root cause analysis investigations for recurring issues, identifying solutions to prevent recurrence.
• Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.
• Improved product quality with meticulous monitoring of manufacturing parameters and adherence to specifications.
• Enhanced production efficiency by streamlining processes and optimizing equipment usage.
• Facilitated cross-training workshops for new hires, strengthening team versatility and reducing reliance on specific individuals.

• Negotiated high-value contracts with clients, securing profitable partnerships for the company.
• Established and implemented business procedures and process improvements.
• Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
• Increased client base by implementing effective marketing strategies and fostering long-term relationships.
• Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
• Optimized resource allocation, reducing operational costs while maintaining service quality standards.
• Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
• Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
• Led comprehensive rebranding initiative, revitalizing company image and market positioning with innovative marketing strategies.
• Strengthened client relationships through personalized service and attention to detail, resulting in high retention rates and positive referrals.
• Drove innovation initiatives that resulted in unique service offerings for clients while differentiating our firm from competitors in the industry.
• Managed complex projects across multiple departments, ensuring timely completion within budget constraints.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Represented organization at industry conferences and events.
• Initiated strategy to drive company growth and increase market share and profitability.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Directed technological improvements, reducing waste and business bottlenecks.
• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Cultivated company-wide culture of innovation and collaboration.
• Oversaw divisional marketing, advertising and new product development.
• Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
• Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
• Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
• Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.