Beth Galanis
LOCKPORT,NY
Summary
Versatile professional serves as first point of contact for patients by registering patients, verifying insurance, handling paperwork, answering and directing phone calls, and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
34
34
years of professional experience
Work History
Emergency Room Registrar
Eastern Niagara Hospital
01.2000 - 06.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Conducted patient intake interviews, recording and documenting relevant information.
- Answered phone calls and messages for -physician/ medical facility, scheduling appointments, and handling patient inquiries.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Merchandiser
Empire State News
11.1996 - 04.1997
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Merchandiser
Kmartcorp
06.1989 - 07.1995
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Created visual displays to highlight new and featured products.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Developed merchandising strategy to efficiently move overstock.
- Developed visual merchandising plans and strategies to promote store offerings.
Education
High School Diploma -
Lockport Senior High School
Lockport,NY06.1990
Skills
- Medical Report Preparation
- Teamwork and Collaboration
- Patient Eligibility Requirements
- Electronic Health Records Systems
- Patient Health Information Access
- Medical Records Verification
- Organization and Time Management
- Insurance Authorizations
- Subject Interviewing
- Medical Recordkeeping
- Answer Telephones
- Office Supplies and Inventory
- Route Messages
Timeline
Emergency Room Registrar
Eastern Niagara Hospital
01.2000 - 06.2023
Merchandiser
Empire State News
11.1996 - 04.1997
Merchandiser
Kmartcorp
06.1989 - 07.1995
High School Diploma -
Lockport Senior High School
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