Michael Garofola
Summary
Self-disciplined military officer with demonstrated success in leading personnel. Skilled in crisis management, personnel supervision and mission execution with mastery of advanced systems and equipment. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations.
Overview
11
11
years of professional experience
Work History
Surface Warfare Officer
United States Navy, USN
08.2019 - Current
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
- Trained and mentored personnel in combat operations and tactics.
Administration Team Leader
Retreat At Palm Beach
01.2017 - 08.2019
- Counsel and advise employees and patients on procedures, and overall organizational policies
- Advised leadership on implications, key issues and relationships to interest groups and recommended courses of action.
- Maintained interdepartmental relations with other services to accomplish goals.
- Coordinated and negotiated resolutions to complex problems.
Treatment Tech
Retreat At Palm Beach
04.2016 - 01.2017
- Responsible for providing confidential counseling and support to addicts and their families
- Communicated with physicians, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Reviewed records for completeness, accuracy and compliance with regulations.
Bartender
Applebee's
01.2015 - 12.2016
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Server, Catering Manager
Texas Roadhouse
06.2012 - 02.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
Teaneck, NJ12.2015
Associate of Science - Criminal Justice
Mercer County Community College
Trenton, NJ12.2012
Skills
- Administration and Management
- Solving Complex Problems
- Coordinate Operations
- Quality Assurance
- Office Supervision
- Logistics and Supply Chain
Timeline
Surface Warfare Officer
United States Navy, USN
08.2019 - Current
Administration Team Leader
Retreat At Palm Beach
01.2017 - 08.2019
Treatment Tech
Retreat At Palm Beach
04.2016 - 01.2017
Bartender
Applebee's
01.2015 - 12.2016
Server, Catering Manager
Texas Roadhouse
06.2012 - 02.2016
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
Associate of Science - Criminal Justice
Mercer County Community College
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