Mike Ghebrehiwet
New York,NY
Summary
A highly motivated and results-oriented professional with 10+ years of experience in Supply Chain, driving business growth through strategic partnerships, market analysis, and successful sales execution. Proven ability to identify and capture new opportunities, cultivate strong relationships, and deliver quantifiable results exceeding targets. Highly skilled in multi-tasking, project management, and cross-functional collaboration.
Overview
9
9
years of professional experience
Work History
National Account Director
Transfix
New York
04.2022 - 09.2023
- Increased national account portfolio revenue by 15% YoY, exceeding target by 8%, through strategic partnership development and personalized account management
- Secured three new partnerships with Fortune 500 companies, generating $5 million in annual recurring revenue (ARR)
- Led market analysis to identify and prioritize new growth opportunities, resulting in a 20% expansion into untapped market segments
- Presented quarterly forecasts and reports to senior management, exceeding expectations with data-driven insights and actionable recommendations.
Director of Account Management
Transfix
New York
09.2019 - 04.2022
- Led and coached a team of 10 account managers, achieving a 12% increase in team-wide revenue within one
- Developed and implemented a new onboarding program for new clients, leading to a 30% reduction in churn rate within the first 6 months
- Negotiated and closed contracts with key clients, securing $8 million in new business and achieving 100% client satisfaction rating
- Collaborated with cross-functional teams (Product, Engineering, Marketing) to develop new service offerings, resulting in a 15% increase in average order value.
Account Management Team Lead
Transfix
New York
12.2016 - 02.2019
- Managed a portfolio of 50+ accounts, consistently exceeding individual and team revenue targets by 12%
- Developed and implemented effective sales strategies, increasing client retention by 18% within two years
- Identified and resolved client escalations proactively, maintaining a 95% customer satisfaction rating
- Mentored and coached junior team members, contributing to their professional development and career advancement.
Logistics Account Executive
Total Quality Logistics
Orlando, FL
01.2015 - 01.2016
- Develop and execute sales strategies to increase revenue
- Build and main relationship with key decision makers
- Negotiate rates and terms with carriers
- Provide customer service and support.
Education
Bachelor of Science (B.S.) Finance -
University of Central Florida
04.2010
Skills
- Business Development
- Sales & Account Management
- Leadership & Teamwork
- Financial Acumen
- Communication & Presentation
- Project Management
- Software Proficiency
Qualifications
- Proven track record of exceeding revenue targets and driving business.
- Strong analytical and problem-solving skills with a data-driven approach.
- Ability to build and maintain strong relationships with key stakeholders.
- Experience in developing and executing successful sales strategies.
- Excellent communication and presentation skills, effective in influencing internal and external stakeholders.
- Adaptable and results-oriented with a strong work ethic and the ability to thrive in a fast-paced environment.
Timeline
National Account Director
Transfix
04.2022 - 09.2023
Director of Account Management
Transfix
09.2019 - 04.2022
Account Management Team Lead
Transfix
12.2016 - 02.2019
Logistics Account Executive
Total Quality Logistics
01.2015 - 01.2016
Bachelor of Science (B.S.) Finance -
University of Central Florida
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