Hi, I’m
Mike Guilliams
Haslet,United States
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills. I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Aviation Maintenance position. Ready to help the team achieve company goals. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
- Gathering Requirements
- Project Management
- Deadline Adherence
- Estimations and Quotes
- Predictive and Preventive Maintenance
- Hazardous Chemicals
- Self-Motivated and Independent
Work History
Self Employed
Part-time Independent Contractor
07.2016 - Current
Job overview
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Collaborated closely with clients to better understand entire project scope.
- Consulted with customers to assess needs and propose optimal solutions.
Lightning Oil Field Services
Hot Shot Driver/Rig Mover
08.2010 - 07.2016
Job overview
- Performed daily vehicle inspections and completed reports regarding issues with trucks.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Interacted with customers and offered exemplary service, escalating issues to manager.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Safety-Kleen Systems, Inc., A Clean Harbors Company
Customer Service Manager
06.2008 - 08.2010
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Researched and corrected customer concerns to promote company loyalty.
- Developed and offered unique discount options to drive interest in new product lines.
- Addressed potential cancellations and offered catered solutions to retain accounts.
- Followed through with client requests to resolve problems.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created and reviewed invoices to confirm accuracy.
Education
Tarrant County College DistrictFort Worth, TX
Aviation Maintenance Technology from Aviation Maintenance Powerplant
01.2020 - Current
Tarrant County College DistrictFort Worth, TX
Aviation Maintenance Technology from Aviation Maintenance General & Airframe
2018 - 2023 (5 education.years_Label)
Irving High SchoolIrving, TX
High School Diploma
1997 - 2001 (4 education.years_Label)
Professional References
Stan Waddell
(817)-439-5558
Owner and General Manager
Lightning Oil Field Services
Haslet, Tx
David Thompson
(817)-201-5688
Maintenance Operations Manager at Classic Chevrolet
Grapevine, Tx
Scott Squires
(817)-219-9799
Sales Manager at Classic Buick, Chevrolet, GMC
Granbury, Tx